alexleonard Gravity Support Forums User Favorites: alexleonard en-US Sat, 04 Apr 2026 11:07:01 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/registration-key-not-being-recognised-by-campaign-monitor-add-on-after-domain-mo#post-74817 Tue, 11 Sep 2012 12:44:46 +0000 Chris Hajer 74817@https://legacy.forums.gravityhelp.com/ <p>Glad you got that resolved. Thanks for the update. </p> https://legacy.forums.gravityhelp.com/topic/registration-key-not-being-recognised-by-campaign-monitor-add-on-after-domain-mo#post-74771 Tue, 11 Sep 2012 05:29:57 +0000 alexleonard 74771@https://legacy.forums.gravityhelp.com/ <p>And lo and behold this morning everything is working.</p> <p>My best guess is that the add-ons manager couldn't load due to something related to the large GoDaddy outage last night?</p> <p>This morning the plugin was not throwing errors relating to registration/auth.</p> <p>Any forms relying on Campaign Monitor I had to delete, export from the development site, and import, and they're all working again. </p> https://legacy.forums.gravityhelp.com/topic/registration-key-not-being-recognised-by-campaign-monitor-add-on-after-domain-mo#post-74705 Mon, 10 Sep 2012 16:20:21 +0000 alexleonard 74705@https://legacy.forums.gravityhelp.com/ <p>Hi there</p> <p>I've just moved a site from a development domain to a live domain and now any forms that used the campaign monitor add-on are not working. </p> <p>Forms which are not using the add on are working fine.</p> <p>If I go to admin.php?page=gf_addons I get a message of "Add-On browser is currently unavailable. Please try again later."</p> <p>If I go to plugins the "Gravity Forms Campaign Monitor Add-On" plugin says "Register your copy of Gravity Forms to receive access to automatic upgrades and support. Need a license key? Purchase one now."</p> <p>I have re-copied and pasted the key from my account and re saved it, I've disabled and re-enabled the plugin, I've deleted the key, disabled the plugin, re-enabled the plugin and re-pasted the key. In fact, no matter what I do, it puts a tick beside the "Support License Key" input. Even if I type 'asdasda' into it and hit Save Settings, the page reloads with the same length of password dots and the tick is there.</p> <p>I don't know what else to do, but I can't launch the site as it is now.</p> <p>Any help would be greatly appreciated.</p> <p>I've also tried the Gravity Forms Meta Recovery tool but that didn't help. I'm quite stuck. </p>