enclave Gravity Support Forums User Favorites: enclave en-US Mon, 20 Apr 2026 18:43:23 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/missing-entries-in-gf-lead-but-it-is-available-in-the-database#post-104987 Thu, 20 Dec 2012 12:55:10 +0000 Chris Hajer 104987@https://legacy.forums.gravityhelp.com/ <p>@enclave, I have an alpha release of a logging add-on which may help you resolve issues such as these in the future. Please email me at <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> and I will share it with you. Please be sure to reference this topic when you email so I know who I'm talking to. Thank you. </p> https://legacy.forums.gravityhelp.com/topic/missing-entries-in-gf-lead-but-it-is-available-in-the-database#post-104722 Wed, 19 Dec 2012 23:39:51 +0000 enclave 104722@https://legacy.forums.gravityhelp.com/ <p>Alright. I'll keep you updated if this is happening again.</p> <p>You can mark this as closed.</p> <p>Feature request: Enable debug mode so that we can report for issues with the error. </p> https://legacy.forums.gravityhelp.com/topic/missing-entries-in-gf-lead-but-it-is-available-in-the-database#post-104442 Wed, 19 Dec 2012 09:26:17 +0000 Chris Hajer 104442@https://legacy.forums.gravityhelp.com/ <p>It will be hard to troubleshoot with those old versions, but the issue has not been reported before and is not common. We always suggest staying up to date with WordPress and Gravity Forms releases to minimize problems. </p> https://legacy.forums.gravityhelp.com/topic/missing-entries-in-gf-lead-but-it-is-available-in-the-database#post-101487 Wed, 12 Dec 2012 01:21:56 +0000 enclave 101487@https://legacy.forums.gravityhelp.com/ <p>WP version:<br /> 3.4.2 </p> https://legacy.forums.gravityhelp.com/topic/missing-entries-in-gf-lead-but-it-is-available-in-the-database#post-101169 Tue, 11 Dec 2012 05:41:52 +0000 Chris Hajer 101169@https://legacy.forums.gravityhelp.com/ <p>What version of WordPress were you using with that version of Gravity Forms? </p> https://legacy.forums.gravityhelp.com/topic/missing-entries-in-gf-lead-but-it-is-available-in-the-database#post-101166 Tue, 11 Dec 2012 05:38:29 +0000 enclave 101166@https://legacy.forums.gravityhelp.com/ <p>Hi Chris,</p> <p>It's v1.6.1 </p> https://legacy.forums.gravityhelp.com/topic/missing-entries-in-gf-lead-but-it-is-available-in-the-database#post-101094 Tue, 11 Dec 2012 01:19:05 +0000 Chris Hajer 101094@https://legacy.forums.gravityhelp.com/ <p>I will ask the development team about #2. What version of Gravity Forms and WordPress were you running when you were experiencing the problem? </p> https://legacy.forums.gravityhelp.com/topic/missing-entries-in-gf-lead-but-it-is-available-in-the-database#post-101086 Tue, 11 Dec 2012 00:56:52 +0000 enclave 101086@https://legacy.forums.gravityhelp.com/ <p>Hi Chris,</p> <p>1. We are not using any caching plugins for the network.</p> <p>2. We will keep the GF updated all the time. We just updated the plugin to the latest and it fixed the issue. That's weird. May I know what may cause this?</p> <p>3. We didn't went on to do the Search and Replace.</p> <p>Once you've answered the #2, you can mark this ticket as resolved. </p> https://legacy.forums.gravityhelp.com/topic/missing-entries-in-gf-lead-but-it-is-available-in-the-database#post-101082 Tue, 11 Dec 2012 00:46:35 +0000 Chris Hajer 101082@https://legacy.forums.gravityhelp.com/ <p>Are you using any caching plugins? Cache will cause things like this to happen.</p> <p>Also, which version of WordPress and Gravity Forms are you using?</p> <p>Finally, did you do any search and replace or direct editing of the forms in the database? I recall you had a network of sites where you wanted to make bulk edits. Maybe something in the editing process has affected the entries. </p> https://legacy.forums.gravityhelp.com/topic/missing-entries-in-gf-lead-but-it-is-available-in-the-database#post-101062 Tue, 11 Dec 2012 00:00:21 +0000 enclave 101062@https://legacy.forums.gravityhelp.com/ <p>Hi there,</p> <p>Recently, we have discovered a bug. Below is the case:</p> <p>1. We have received an email notification (form lead) for the GF ID=1<br /> 2. However, we can't seems to see it on the list of GF Entries for that particular form ID<br /> 3. We went on the PHPMySQL to do a search<br /> 4. We found the data for the lead related to the notification</p> <p>We have recorded the instance here: <a href="http://screencast.com/t/4HOg0f06X1" rel="nofollow">http://screencast.com/t/4HOg0f06X1</a></p> <p>Let me know how do we can make sure this is not happening again.</p> <p>Cheers! </p>