https://legacy.forums.gravityhelp.com/tags/ie Gravity Support Forums Tag: IE - Recent Posts en-US Mon, 20 Apr 2026 00:59:24 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/unable-to-submit-using-enterreturn-key-in-masked-field-in-internet-explorer#post-376176 Tue, 27 Aug 2013 09:34:58 +0000 Richard Vav 376176@https://legacy.forums.gravityhelp.com/ <p>If you still require assistance with this please open a new <a href="http://www.gravityhelp.com/request-support/" rel="nofollow">support ticket</a> or a <a href="http://www.gravityhelp.com/priority-support/" rel="nofollow">priority support ticket</a> if you are a developer license holder. Thank you. </p> https://legacy.forums.gravityhelp.com/topic/unable-to-submit-using-enterreturn-key-in-masked-field-in-internet-explorer#post-376173 Wed, 21 Aug 2013 09:27:48 +0000 motto 376173@https://legacy.forums.gravityhelp.com/ <p>storemachine, first of all I'm very sorry for not responding.</p> <p>The answer by Rob Harrell wasn't addressed to us, we never saw it at least, so thanks for showing us. Where exactly did you find this (URL)? </p> https://legacy.forums.gravityhelp.com/topic/unable-to-submit-using-enterreturn-key-in-masked-field-in-internet-explorer#post-306636 Thu, 06 Jun 2013 17:47:51 +0000 storemachine 306636@https://legacy.forums.gravityhelp.com/ <p>In case anyone wants the official response to this bug, this was the reply from the support ticket. Seems like they should post it here too but didnt.</p> <p>Jun 6<br /> 3:28pm<br /> Jun 6 3:28pm</p> <p>Rob Harrell replied<br /> Ethan,</p> <p>Here were the results of our testing:</p> <p>IE:<br /> Regular text fields do not go to Next page when pressing enter.<br /> Regular text fields do submit when pressing enter.<br /> Text fields with an input mask do NOT go to Next page when pressing enter.<br /> Text fields with an input mask do NOT submit when pressing enter.</p> <p>Firefox:<br /> Regular text fields do not go to Next page when pressing enter.<br /> Regular text fields do submit when pressing enter.<br /> Text fields with an input mask DO go to Next page when pressing enter.<br /> Text fields with an input mask DO submit when pressing enter.</p> <p>Chrome:<br /> Regular text fields do not go to Next page when pressing enter.<br /> Regular text fields do submit when pressing enter.<br /> Text fields with an input mask do NOT go to Next page when pressing enter.<br /> Text fields with an input mask DO submit when pressing enter.</p> <p>Safari:<br /> Regular text fields do not go to Next page when pressing enter.<br /> Regular text fields do submit when pressing enter.<br /> Text fields with an input mask do NOT go to Next page when pressing enter.<br /> Text fields with an input mask DO submit when pressing enter.</p> <p>It isn't consistent across the browsers. We do some logic catching on enter when there are input masks, so we will need to check this out further. We have added this to our to-do list, but I can't give you a definitive time of when this will be addressed as it isn't a critical issue as compared to what we are currently focusing efforts on. But it has been noted.</p> <p>__________________________________________</p> <p>Rob Harrell<br /> Gravity Forms<br /> <a href="http://www.gravityforms.com" rel="nofollow">http://www.gravityforms.com</a></p> <p>Follow us on Twitter: <a href="http://www.twitter.com/rocketgenius" rel="nofollow">http://www.twitter.com/rocketgenius</a><br /> Friend us on Facebook: <a href="http://www.facebook.com/rocketgenius" rel="nofollow">http://www.facebook.com/rocketgenius</a> </p> https://legacy.forums.gravityhelp.com/topic/unable-to-submit-using-enterreturn-key-in-masked-field-in-internet-explorer#post-299488 Mon, 03 Jun 2013 16:14:10 +0000 storemachine 299488@https://legacy.forums.gravityhelp.com/ <p>Was there any resolution to this? I have the same problem in Chrome.. Masked input field cannot press enter to submit page/form.... </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie-1#post-255857 Thu, 16 May 2013 14:11:18 +0000 David Peralty 255857@https://legacy.forums.gravityhelp.com/ <p>Does the problem occur on the form preview as well? </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie-1#post-255823 Thu, 16 May 2013 13:41:37 +0000 icondev 255823@https://legacy.forums.gravityhelp.com/ <p>I am using the latest Gravity Forms and Wordpress. I am also using a Gravity Forms+Stripe plugin. </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie-1#post-255822 Thu, 16 May 2013 13:40:52 +0000 icondev 255822@https://legacy.forums.gravityhelp.com/ <p>Hi David, my bad, I actually updated the jQuery file itself to 1.8.3 without changing the filename. I know it is bad practice and I should've mentioned it. I can also try changing to default Wordpress. Thanks for the prompt reply! </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie-1#post-255821 Thu, 16 May 2013 13:38:47 +0000 David Peralty 255821@https://legacy.forums.gravityhelp.com/ <p>It looks like the problem is that you are using a REALLY old version of JQuery - </p> <pre><code>&lt;script src=&quot;/js/libs/jquery-1.6.2.min.js&quot; type=&quot;text/javascript&quot;&gt;&lt;/script&gt;</code></pre> <p>Can you change your theme to default WordPress theme so we can test again? </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie-1#post-255819 Thu, 16 May 2013 13:37:00 +0000 David Peralty 255819@https://legacy.forums.gravityhelp.com/ <p>Does the problem occur on the form preview as well? Are you using the latest Gravity Forms and WordPress versions? </p> https://legacy.forums.gravityhelp.com/topic/next-button-not-working-in-ie-1#post-255799 Thu, 16 May 2013 13:28:53 +0000 icondev 255799@https://legacy.forums.gravityhelp.com/ <p>My form is here: <a href="http://maricopashuttle.com/non-airport-reservations" rel="nofollow">http://maricopashuttle.com/non-airport-reservations</a>.</p> <p>I'm not sure when this problem started but it was recently. The next button does nothing in IE10, so I'd assume the same for IE8 and IE9.</p> <p>I have been searching the forums and internet extensively to find the problem or a solution, and have tried the following: Changing the theme to default WP, disabling all plugins one by one, updating jQuery to latest version, making sure there is only 1 call to latest jQuery, testing form in preview mode. This problem occurs for all my forms on all pages.</p> <p>Any help would be greatly appreciated! </p>