https://legacy.forums.gravityhelp.com/topic/%e2%80%9ctax-id%e2%80%9d-mask-bug Gravity Support Forums Topic: “Tax ID” Mask bug en-US Mon, 20 Apr 2026 01:26:22 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/%e2%80%9ctax-id%e2%80%9d-mask-bug#post-162014 Wed, 06 Mar 2013 10:55:43 +0000 David Peralty 162014@https://legacy.forums.gravityhelp.com/ <p>Glad you were able to isolate it. I hope your theme developer is easy to get ahold of. If you would like us to take another look, please link to your form. All my best! </p> https://legacy.forums.gravityhelp.com/topic/%e2%80%9ctax-id%e2%80%9d-mask-bug#post-161988 Wed, 06 Mar 2013 10:18:56 +0000 Comcept 161988@https://legacy.forums.gravityhelp.com/ <p>Hi David,<br /> I followed the troubleshooting steps.<br /> On WP default theme there are no problems, so it could be a conflict with some js of the theme.<br /> Thanks. </p> https://legacy.forums.gravityhelp.com/topic/%e2%80%9ctax-id%e2%80%9d-mask-bug#post-161975 Wed, 06 Mar 2013 09:55:03 +0000 David Peralty 161975@https://legacy.forums.gravityhelp.com/ <p>Can you please link to your form so we can see the error? Would you also be willing to try the following troubleshooting steps to isolate the issue? <a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a> </p> https://legacy.forums.gravityhelp.com/topic/%e2%80%9ctax-id%e2%80%9d-mask-bug#post-161954 Wed, 06 Mar 2013 09:23:14 +0000 Comcept 161954@https://legacy.forums.gravityhelp.com/ <p>Hi,</p> <p>I've enabled “Tax ID” Mask on a field and the form has completely disappeared from the page where it's published.<br /> I've looked at the Inspector and found these errors:<br /> Uncaught TypeError: Cannot read property 'msie' of undefined jquery.maskedinput-1.3.min.js:7<br /> Uncaught TypeError: Object [object Object] has no method 'mask'.</p> <p>All the latest version of WP and Gravity.</p> <p>Regards,<br /> Davide </p>