https://legacy.forums.gravityhelp.com/topic/16-rc2-there-was-an-error-while-saving-your-form-please-contact-our-support Gravity Support Forums Topic: 1.6 RC2 - There was an error while saving your form. Please contact our support en-US Sun, 19 Apr 2026 20:40:19 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/16-rc2-there-was-an-error-while-saving-your-form-please-contact-our-support#post-36613 Thu, 29 Sep 2011 12:33:42 +0000 Carl Hancock 36613@https://legacy.forums.gravityhelp.com/ <p>Gravity Forms v1.6 Release Candidate 3 is now available on the Plugin Downloads page.</p> <p>The fix for this quote issue causing forms not to save is the only thing updated in this release. </p> https://legacy.forums.gravityhelp.com/topic/16-rc2-there-was-an-error-while-saving-your-form-please-contact-our-support#post-36611 Thu, 29 Sep 2011 12:24:08 +0000 WebEndev 36611@https://legacy.forums.gravityhelp.com/ <blockquote><p>Please keep in mind when running beta software and development release that it is just that. You may encounter issues and bugs like this which is why it is still a development release and not a public release via automatic update.</p></blockquote> <p>You're not getting any complaints from me Carl :)</p> <p>I fully understand the beta process. </p> <p>I'm just very happy to see version 1.6 and its features!</p> <p>Thanks! </p> https://legacy.forums.gravityhelp.com/topic/16-rc2-there-was-an-error-while-saving-your-form-please-contact-our-support#post-36606 Thu, 29 Sep 2011 12:05:38 +0000 Raoni 36606@https://legacy.forums.gravityhelp.com/ <p>hi! perfect!</p> <p>I know is a BETA!!! Thanks </p> https://legacy.forums.gravityhelp.com/topic/16-rc2-there-was-an-error-while-saving-your-form-please-contact-our-support#post-36604 Thu, 29 Sep 2011 12:04:26 +0000 Carl Hancock 36604@https://legacy.forums.gravityhelp.com/ <p>This is a bug related to using double quotes that was introduced in the last release candidate. We will be releasing Release Candidate 3 that will correct this issue later today.</p> <p>So watch the support blog for the Release Candidate 3 announcement.</p> <p>Please keep in mind when running beta software and development release that it is just that. You may encounter issues and bugs like this which is why it is still a development release and not a public release via automatic update. </p> https://legacy.forums.gravityhelp.com/topic/16-rc2-there-was-an-error-while-saving-your-form-please-contact-our-support#post-36582 Thu, 29 Sep 2011 11:14:36 +0000 Raoni 36582@https://legacy.forums.gravityhelp.com/ <p>Hi, I have the same Error. Everything was working with 1.6 R1, and now with 1.6 R2 I see the error.<br /> Please.....help! </p> https://legacy.forums.gravityhelp.com/topic/16-rc2-there-was-an-error-while-saving-your-form-please-contact-our-support#post-36577 Thu, 29 Sep 2011 10:34:39 +0000 Fred Romano 36577@https://legacy.forums.gravityhelp.com/ <p>I am having the same issue with error message. I imported a form from 1 site to test on latest RC2 and can not edit the form name or edit anything! But it allows fields to be deleted - that's it. UGGGG not so great </p> https://legacy.forums.gravityhelp.com/topic/16-rc2-there-was-an-error-while-saving-your-form-please-contact-our-support#post-36571 Thu, 29 Sep 2011 09:28:48 +0000 WebEndev 36571@https://legacy.forums.gravityhelp.com/ <p>Hi Carl,</p> <p>I am trying to replace this <a href="http://pastie.org/2611065" rel="nofollow">http://pastie.org/2611065</a> , with this <a href="http://pastie.org/2611072" rel="nofollow">http://pastie.org/2611072</a>.</p> <p>It was a copy and paste out of a MS Word 2010 document. I have done this many times in the past without a problem.</p> <p>I also tried to type it in directly, instead of pasting, and that did not work either...</p> <p>Never had this problem before. And I used to use HTML in the description without a problem too. Has the HTML capability been removed?</p> <p>Thanks </p> https://legacy.forums.gravityhelp.com/topic/16-rc2-there-was-an-error-while-saving-your-form-please-contact-our-support#post-36561 Thu, 29 Sep 2011 06:13:50 +0000 aspire.org.pl 36561@https://legacy.forums.gravityhelp.com/ <p>I'm having the same error. Everything is fine, and form can be saved with HTML within descriptions in 1.5.3v, but 1.6 gives "There was an error...". </p> https://legacy.forums.gravityhelp.com/topic/16-rc2-there-was-an-error-while-saving-your-form-please-contact-our-support#post-36545 Thu, 29 Sep 2011 00:02:28 +0000 Carl Hancock 36545@https://legacy.forums.gravityhelp.com/ <p>This is most likely being triggered by content you have placed in the description, i'm guessing you are trying to place HTML and/or Javascript as part of the description rather than just simple text. It's a fail safe to prevent corrupt form meta from being stored. Please use <a href="http://pastie.org" rel="nofollow">http://pastie.org</a> to provide a link to EXACTLY what you are trying to place in your form description. </p> https://legacy.forums.gravityhelp.com/topic/16-rc2-there-was-an-error-while-saving-your-form-please-contact-our-support#post-36519 Wed, 28 Sep 2011 19:37:41 +0000 WebEndev 36519@https://legacy.forums.gravityhelp.com/ <p>Tried to update the Form Settings Description and it gives me this error in red.</p> <p>I have tried multiple times.</p> <p>I recreated the form from scratch. Then it happened again.... </p>