https://legacy.forums.gravityhelp.com/topic/a-different-response-letter-to-client-for-each-of-the-different-checkboxes Gravity Support Forums Topic: A different response (letter to client) for each of the different checkboxes. en-US Sun, 19 Apr 2026 20:25:52 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/a-different-response-letter-to-client-for-each-of-the-different-checkboxes#post-47319 Wed, 25 Jan 2012 10:57:18 +0000 Ryan 47319@https://legacy.forums.gravityhelp.com/ <p>Chris, this wouldn't really work since hidden fields don't have conditional logic, correct? Or am I missing something? </p> https://legacy.forums.gravityhelp.com/topic/a-different-response-letter-to-client-for-each-of-the-different-checkboxes#post-43122 Mon, 05 Dec 2011 11:28:48 +0000 Chris Hajer 43122@https://legacy.forums.gravityhelp.com/ <p>The only non-code way I can think of doing it is the have a hidden field in the form. That field would use conditional logic and be included in the entry based on the selection of one of 5 choices. That way, it's stored in the entry, and you can insert it into the notification using the merge tag.</p> <p>This would not be ideal, making it part of the entry, but it's the only non-code way I can think of doing it. </p> https://legacy.forums.gravityhelp.com/topic/a-different-response-letter-to-client-for-each-of-the-different-checkboxes#post-43105 Mon, 05 Dec 2011 01:22:37 +0000 jim_hollyer@me.com 43105@https://legacy.forums.gravityhelp.com/ <p>Hi, I'm back and still confused. People come to visit our site and there are 5 different types of things they could want from us. They can choose from a pull-down menu what they want. Each of the 5 options has 5 different responses (5 different response emails). Is there a simple way (non-text coding) to just attached each response email (not a PDF, just normal text) to each pull-down option? Can you please make a version of this desired action on your new Demo page? Tks. </p> https://legacy.forums.gravityhelp.com/topic/a-different-response-letter-to-client-for-each-of-the-different-checkboxes#post-38521 Fri, 21 Oct 2011 10:21:28 +0000 interboost 38521@https://legacy.forums.gravityhelp.com/ <p>I wanna do something similar. Users should get different emails (auto-responders) based o their choice from a dropdownfield. I guess that´s more or less the same like the example with the pdf but where do I need to enter this code? </p> https://legacy.forums.gravityhelp.com/topic/a-different-response-letter-to-client-for-each-of-the-different-checkboxes#post-38324 Wed, 19 Oct 2011 13:14:06 +0000 Chris Hajer 38324@https://legacy.forums.gravityhelp.com/ <p>OK good, radio buttons.</p> <p>You can use the <a href="http://www.gravityhelp.com/documentation/page/Gform_pre_submission_filter" rel="nofollow">gform_pre_submission_filter</a> to change the confirmation message based on the selections they've made. I did something similar to that here, but it was using check boxes, and the download links for different PDFs were just added to the confirmation (so, you could have one, two or three links in the email.)</p> <p><a href="http://gravity.chrishajer.com/request-a-brochure/" rel="nofollow">http://gravity.chrishajer.com/request-a-brochure/</a></p> <p>The code for that is here:<br /> <a href="http://pastebin.com/CwsM2FjF" rel="nofollow">http://pastebin.com/CwsM2FjF</a></p> <p>The process will be to check the value of the radio button input, then use a switch/case or other type of logic to craft your autoResponder (which is what the user notification is called.)</p> <p>Let us know if you need any help once you get into it. </p> https://legacy.forums.gravityhelp.com/topic/a-different-response-letter-to-client-for-each-of-the-different-checkboxes#post-38322 Wed, 19 Oct 2011 13:04:18 +0000 jim_hollyer@me.com 38322@https://legacy.forums.gravityhelp.com/ <p>Hi Chris, I now realize I need to give them radio buttons - one choice - and make it a required field. Once I do that, in a few hours, how do I set specific response letters to specific choices? tks. </p> https://legacy.forums.gravityhelp.com/topic/a-different-response-letter-to-client-for-each-of-the-different-checkboxes#post-38312 Wed, 19 Oct 2011 12:37:04 +0000 Chris Hajer 38312@https://legacy.forums.gravityhelp.com/ <p>Can they pick more than one check box? If they do, what happens with the notification? Or are the options exclusive? Also, what should happen in the notification if they don't pick any check box? I see the field is not required. </p> https://legacy.forums.gravityhelp.com/topic/a-different-response-letter-to-client-for-each-of-the-different-checkboxes#post-38259 Tue, 18 Oct 2011 23:31:11 +0000 jim_hollyer@me.com 38259@https://legacy.forums.gravityhelp.com/ <p>Hi. People who come to our site and want to Contact Us, have 5 options (check boxes) to choose from to get additional information:<br /> <a href="http://www.chl-pacific.org/contact-us" rel="nofollow">http://www.chl-pacific.org/contact-us</a></p> <p>We want to be able to set up 5 different email letter responses depending on the checkbox they choose. What are the precise steps to set up specific responses?</p> <p>thanks! jim </p>