https://legacy.forums.gravityhelp.com/topic/add-ons-ask-for-gf-licence-key-but-its-there Gravity Support Forums Topic: Add-ons ask for GF licence key... but it's there! en-US Mon, 20 Apr 2026 02:36:42 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/add-ons-ask-for-gf-licence-key-but-its-there#post-246414 Fri, 10 May 2013 11:41:33 +0000 David Peralty 246414@https://legacy.forums.gravityhelp.com/ <p>reeserved - Where did you send the details? Can you send them to me at <a href="mailto:peralty@rocketgenius.com">peralty@rocketgenius.com</a> and include a link to this thread please? Then I can get our developers looking at this before the weekend. </p> https://legacy.forums.gravityhelp.com/topic/add-ons-ask-for-gf-licence-key-but-its-there#post-246408 Fri, 10 May 2013 11:36:28 +0000 reeserved 246408@https://legacy.forums.gravityhelp.com/ <p>Any update on this? Thanks! </p> https://legacy.forums.gravityhelp.com/topic/add-ons-ask-for-gf-licence-key-but-its-there#post-235425 Fri, 03 May 2013 13:17:06 +0000 reeserved 235425@https://legacy.forums.gravityhelp.com/ <p>Ok, just sent admin and ftp access. The site is brand new, still in development. No one is looking at it except me. So it's safe to deactivate plugins and theme and so on. Have at it!</p> <p>Thanks for looking into this. </p> https://legacy.forums.gravityhelp.com/topic/add-ons-ask-for-gf-licence-key-but-its-there#post-235421 Fri, 03 May 2013 13:10:20 +0000 reeserved 235421@https://legacy.forums.gravityhelp.com/ <p>I'm working on it now. Getting FTP setup. </p> https://legacy.forums.gravityhelp.com/topic/add-ons-ask-for-gf-licence-key-but-its-there#post-235419 Fri, 03 May 2013 13:09:38 +0000 David Peralty 235419@https://legacy.forums.gravityhelp.com/ <p>Glad you figured your issue out tcmueller. All my best! </p> https://legacy.forums.gravityhelp.com/topic/add-ons-ask-for-gf-licence-key-but-its-there#post-235415 Fri, 03 May 2013 13:07:09 +0000 tcmueller 235415@https://legacy.forums.gravityhelp.com/ <p>Disregard my post, upon further investigation and looking up my license key in my account in the support section....they key number I had copied in to a text file and was using had an error in it. My bad, corrected license key works, updates fine, all good on my end. </p> https://legacy.forums.gravityhelp.com/topic/add-ons-ask-for-gf-licence-key-but-its-there#post-235403 Fri, 03 May 2013 12:59:10 +0000 David Peralty 235403@https://legacy.forums.gravityhelp.com/ <p>So far no one has sent me their details for this specific issue... </p> https://legacy.forums.gravityhelp.com/topic/add-ons-ask-for-gf-licence-key-but-its-there#post-235402 Fri, 03 May 2013 12:58:09 +0000 reeserved 235402@https://legacy.forums.gravityhelp.com/ <p>Just to add to it the comment above, I never get a red x. No matter what I add to the box, the green check mark is visible. </p> https://legacy.forums.gravityhelp.com/topic/add-ons-ask-for-gf-licence-key-but-its-there#post-235400 Fri, 03 May 2013 12:56:05 +0000 reeserved 235400@https://legacy.forums.gravityhelp.com/ <p>I'm just chiming in so I can get added to this topic by email.<br /> I've been going crazy for three days with a new site and I'm having this exact issue. No matter what I do, I can't get GF to recognize my dev license so I can use the mailchimp add<br /> on.</p> <p>I've tried adding my key to wp-config and to gravityforms.php. I've gone through all the steps of activating, deactivated, deleting, reuploaded, and switching to default themes. Nothing helps.</p> <p>Thanks for investigating! </p> https://legacy.forums.gravityhelp.com/topic/add-ons-ask-for-gf-licence-key-but-its-there#post-235397 Fri, 03 May 2013 12:54:37 +0000 tcmueller 235397@https://legacy.forums.gravityhelp.com/ <p>Maybe / maybe not related to this issue. </p> <p>New site I had developed by a 3rd party developer who installed Gravity Forms 1.6.12. Currently it is giving me the alert:</p> <p>There is a new version of Gravity Forms available. View version 1.7.2 Details. Register your copy of Gravity Forms to receive access to automatic upgrades and support. Need a license key?"</p> <p>When I go to register using MY gravity forms developer license key which I just renewed on 3/26/13 it won't accept it, giving me the Red X.</p> <p>Any thoughts on if it is related or how to resolve? </p>