https://legacy.forums.gravityhelp.com/topic/admin-notification-doesnt-contain-email-from-form Gravity Support Forums Topic: admin notification doesn't contain email from form en-US Tue, 21 Apr 2026 15:07:42 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/admin-notification-doesnt-contain-email-from-form#post-340119 Sun, 23 Jun 2013 07:55:09 +0000 Rob Harrell 340119@https://legacy.forums.gravityhelp.com/ <p>Try deleting that notification for the form that doesn't work and re-adding it and see if that helps. Also, try duplicating that form and see if that has any change.</p> <p>Also, download the logging plugin here: <a href="http://www.gravityhelp.com/downloads/" rel="nofollow">http://www.gravityhelp.com/downloads/</a></p> <p>Install and activate the logging plugin (ignore the message it gives about your license). Then go to the Settings page of Gravity Forms and at the top you will see a Logging link. Click this link and then enable all messages for Gravity Forms Core. Save. Next time the form gets filled out a log will get created. Go back to the Logging page and there will be a link to view the log. See if this shows anything useful surrounding the notification details. </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-doesnt-contain-email-from-form#post-325317 Sat, 15 Jun 2013 09:36:49 +0000 Ewan25 325317@https://legacy.forums.gravityhelp.com/ <p>Hi there,</p> <p>Still nothing??? </p> <p>It's been 3 weeks since my original post</p> <p>I'm glad I renewed my annual support</p> <p>The forms are still being sent from the wrong email address </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-doesnt-contain-email-from-form#post-302000 Tue, 04 Jun 2013 18:30:51 +0000 Ewan25 302000@https://legacy.forums.gravityhelp.com/ <p>Hi there,</p> <p>Is anyone available to reply?</p> <p>I posted over a week ago</p> <p>I recently created a new form for my contact page and this one seems to be working fine. Submissions are from the customers email address and they also receive a notification email from me.</p> <p>Regards</p> <p>Ewan </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-doesnt-contain-email-from-form#post-278486 Sun, 26 May 2013 13:22:08 +0000 Ewan25 278486@https://legacy.forums.gravityhelp.com/ <p>I have just checked the entries on the admin side and they seem to be storing the emails correctly but just not sending user notifications or correctly emailing the form from the user.</p> <p>is there anything which I can reset in terms of email or php send mail?</p> <p>cheers</p> <p>Ewan </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-doesnt-contain-email-from-form#post-274021 Fri, 24 May 2013 18:15:44 +0000 Ewan25 274021@https://legacy.forums.gravityhelp.com/ <p>Hi David,</p> <p>I have followed the instructions but unfortunately there is no change.</p> <p>Why is 1 of my forms working and the other 2 are not?</p> <p>many thanks</p> <p>Ewan </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-doesnt-contain-email-from-form#post-273360 Fri, 24 May 2013 10:32:15 +0000 David Peralty 273360@https://legacy.forums.gravityhelp.com/ <p>Here are our instructions for troubleshooting notifications - <a href="http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications" rel="nofollow">http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications</a> It might help you isolate the issue. </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-doesnt-contain-email-from-form#post-272932 Fri, 24 May 2013 07:21:35 +0000 Ewan25 272932@https://legacy.forums.gravityhelp.com/ <p>Hi David,</p> <p>Thanks for getting back to me.. sorry for the late reply I was not emailed when you posted.</p> <p>The only other email plugin I'm using is Contact form 7</p> <p>I will deactivate this and uninstall it and see if this makes a difference</p> <p>Its strange as 1 out of my 3 forms is working fine and I receive an email from the users email address no problem.</p> <p>The other thing is there is no user notification email now as well from the other 2 forms</p> <p>Many thanks</p> <p>Ewan </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-doesnt-contain-email-from-form#post-268040 Wed, 22 May 2013 09:47:03 +0000 David Peralty 268040@https://legacy.forums.gravityhelp.com/ <p>Are you using a SMTP plugin? Are you using any plugins for e-mail in WordPress? Gravity Forms uses WordPress' built-in PHP sendmail script (wp-mail.php) to send notifications. </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-doesnt-contain-email-from-form#post-267624 Wed, 22 May 2013 05:56:45 +0000 Ewan25 267624@https://legacy.forums.gravityhelp.com/ <p>Is anyone there to help? </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-doesnt-contain-email-from-form#post-265882 Tue, 21 May 2013 12:32:38 +0000 tanzen 265882@https://legacy.forums.gravityhelp.com/ <p>Have the same problem myself. </p>