https://legacy.forums.gravityhelp.com/topic/admin-notification-email-sent-before-payment-is-received Gravity Support Forums Topic: Admin notification email sent before payment is received en-US Sat, 04 Apr 2026 09:40:00 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/admin-notification-email-sent-before-payment-is-received#post-89646 Sat, 10 Nov 2012 14:01:52 +0000 Chris Hajer 89646@https://legacy.forums.gravityhelp.com/ <p>OK, please let us know if the problem crops up again. </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-email-sent-before-payment-is-received#post-88923 Thu, 08 Nov 2012 15:04:56 +0000 mpeesel 88923@https://legacy.forums.gravityhelp.com/ <p>I think I fixed it by kicking it around a little bit... At least it seems like it's working. Have another issue for which I'll start another topic.</p> <p>Thanks! </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-email-sent-before-payment-is-received#post-88870 Thu, 08 Nov 2012 12:06:32 +0000 mpeesel 88870@https://legacy.forums.gravityhelp.com/ <p>Hi Chris, I'm also having this problem. When a customer fills out the order form on the website and clicks submit to be taken to PayPal to pay, then it sends an admin email to the user thanking them for the purchase. They don't even have to do anything at PayPal. As soon as they click the button it sends. Then, in the admin, the "order" shows in the Entries page as "Pending". I'd appreciate your help.</p> <p>Thanks!!</p> <p>Mark </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-email-sent-before-payment-is-received#post-83342 Wed, 24 Oct 2012 14:51:01 +0000 Chris Hajer 83342@https://legacy.forums.gravityhelp.com/ <p>@stimsonm2000 - can you explain what is happening in your situation please? Are you concerned with the admin notifications arriving before payment is approved, or something else? </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-email-sent-before-payment-is-received#post-83281 Wed, 24 Oct 2012 11:05:35 +0000 stimsonm2000 83281@https://legacy.forums.gravityhelp.com/ <p>I'm having the same issue, can anyone help us out here, I have to cross reference with paypal to know if someone actually paid or not. </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-email-sent-before-payment-is-received#post-61714 Wed, 06 Jun 2012 21:01:48 +0000 larissa23 61714@https://legacy.forums.gravityhelp.com/ <p>I'm having the exact same problem. I have checked the "Send admin notification only when payment is received." option in the PayPal transaction settings but the email is still being sent and the entry created before payment is processed. Same as davewhite all installs are up to date. </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-email-sent-before-payment-is-received#post-61544 Tue, 05 Jun 2012 19:35:18 +0000 davewhite 61544@https://legacy.forums.gravityhelp.com/ <p>yes on all three </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-email-sent-before-payment-is-received#post-61543 Tue, 05 Jun 2012 19:33:00 +0000 Rob Harrell 61543@https://legacy.forums.gravityhelp.com/ <p>Are you running the latest versions of WP, GF and the PayPal Add-On? </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-email-sent-before-payment-is-received#post-61535 Tue, 05 Jun 2012 18:44:36 +0000 davewhite 61535@https://legacy.forums.gravityhelp.com/ <p>Hello, just doing a different site and this is still an issue and no one has replied, is there anything to do about this? </p> https://legacy.forums.gravityhelp.com/topic/admin-notification-email-sent-before-payment-is-received#post-59026 Tue, 15 May 2012 14:17:09 +0000 davewhite 59026@https://legacy.forums.gravityhelp.com/ <p>I have a form with a radio button to choose if an amount is a recurring "donation" (subscription) or a one time donation. Both Paypal feeds, or whatever they are, are set to only send the admin email after payment is received at Paypal. The subscription behaves as it should, the one time donation does not, and sends the admin email regardless. I have seen this happen on other sites I've done as well but I just let it go and warned my client to double check everything. The others by the way were one form with one paypal feed. Any help would be appreciated. Thanks. </p>