https://legacy.forums.gravityhelp.com/topic/admin-notifications-not-sending-but-submitter-notifications-are Gravity Support Forums Topic: Admin notifications not sending, but submitter notifications are en-US Mon, 20 Apr 2026 12:05:47 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/admin-notifications-not-sending-but-submitter-notifications-are#post-171193 Thu, 14 Mar 2013 10:08:15 +0000 Chris Hajer 171193@https://legacy.forums.gravityhelp.com/ <p>Some servers will reject email from various domains. It's not a problem with Gravity Forms but an issue with the configuration of the host. It sounds like you worked around the problem for now, but if you would like to look at it again, please see this documentation: <a href="http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications" rel="nofollow">http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications</a></p> <p>One of the suggestions is to use an authenticated SMTP server, with an SMTP plugin. That works around 99% of the restrictions your host may have for using their mail transfer agent. </p> https://legacy.forums.gravityhelp.com/topic/admin-notifications-not-sending-but-submitter-notifications-are#post-170269 Wed, 13 Mar 2013 19:08:00 +0000 nickrosener 170269@https://legacy.forums.gravityhelp.com/ <p>Here's an update:</p> <p>I've changed the address that the admin notifications go to, and it went through fine.</p> <p>Any ideas as to what could be happening to the emails to the same domain as the site? Very bizarre.</p> <p>Do you think it's related to the plugin?</p> <p>-Nick </p> https://legacy.forums.gravityhelp.com/topic/admin-notifications-not-sending-but-submitter-notifications-are#post-170262 Wed, 13 Mar 2013 19:00:08 +0000 nickrosener 170262@https://legacy.forums.gravityhelp.com/ <p>Hello Everyone,</p> <p>I am having an interesting predicament with the notifications for my form for a client site.</p> <p>The site is <a href="http://welchlin.com/book-kit-welchlin/" rel="nofollow">http://welchlin.com/book-kit-welchlin/</a></p> <p>When I submit the form, the response is sent to the submittor nearly instantly as expected. But the notification never arrives to the client, who has an email address on the same domain.</p> <p>Any ideas?</p> <p>The email is not in his spam filter.</p> <p>Thanks in advance for any assistance.</p> <p>-Nick </p>