https://legacy.forums.gravityhelp.com/topic/after-deleting-all-entries-all-and-unread-still-shows-a-number Gravity Support Forums Topic: After deleting all entries, "All" and "Unread" still shows a number en-US Mon, 06 Apr 2026 18:05:21 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/after-deleting-all-entries-all-and-unread-still-shows-a-number#post-357592 Tue, 02 Jul 2013 09:20:00 +0000 David Peralty 357592@https://legacy.forums.gravityhelp.com/ <p>Lead and Lead detail, do they still have entries in them? If you click browse on those tables, do they have values? </p> https://legacy.forums.gravityhelp.com/topic/after-deleting-all-entries-all-and-unread-still-shows-a-number#post-356645 Mon, 01 Jul 2013 22:36:50 +0000 cnymike 356645@https://legacy.forums.gravityhelp.com/ <p>David, I do not know what I am supposed to be looking for. And to my knowledge, no fields were changed after entries were submitted. So what am I looking for and how do I clear this errant counter?</p> <p> wp_rg_lead<br /> wp_rg_lead_detail<br /> wp_rg_lead_detail_long<br /> wp_rg_lead_meta<br /> wp_rg_lead_notes </p> https://legacy.forums.gravityhelp.com/topic/after-deleting-all-entries-all-and-unread-still-shows-a-number#post-335420 Thu, 20 Jun 2013 23:14:31 +0000 David Peralty 335420@https://legacy.forums.gravityhelp.com/ <p>That usually only happens when fields are changed after some entries are submitted. You need to check the leads tables in your database for results. </p> https://legacy.forums.gravityhelp.com/topic/after-deleting-all-entries-all-and-unread-still-shows-a-number#post-335249 Thu, 20 Jun 2013 21:31:37 +0000 cnymike 335249@https://legacy.forums.gravityhelp.com/ <p>David, I am using WP Super Cache but have emptied the cache if that makes a difference.</p> <p>I can get to the database but don't know what I'm looking for. What table am I supposed to look in?</p> <p>I guess rg_form and rg_form_meta? Here is screen cast of the DB:<br /> <a href="http://www.screencast.com/t/3jpfHszueIK" rel="nofollow">http://www.screencast.com/t/3jpfHszueIK</a></p> <p>Here is a screen cast of the Entries page in Dashboard<br /> <a href="http://www.screencast.com/t/s7hq5lpl" rel="nofollow">http://www.screencast.com/t/s7hq5lpl</a></p> <p>Michael </p> https://legacy.forums.gravityhelp.com/topic/after-deleting-all-entries-all-and-unread-still-shows-a-number#post-335160 Thu, 20 Jun 2013 20:34:29 +0000 David Peralty 335160@https://legacy.forums.gravityhelp.com/ <p>Can you upload a screenshot to imgur or somewhere similar and link to it here? Are you using a caching plugin? Can you check your database to see if any entries are still attached to that form? </p> https://legacy.forums.gravityhelp.com/topic/after-deleting-all-entries-all-and-unread-still-shows-a-number#post-335060 Thu, 20 Jun 2013 19:18:12 +0000 cnymike 335060@https://legacy.forums.gravityhelp.com/ <p>In a new install of GF, I've got an immediate problem. I submitted 5 entries during testing and then attempted to send them all to the trash. The counter for All and Unread did not change once I moved the entries to the trash and then deleted the trash. There is nothing in the list yet ALL says "2" and Unread says "2".</p> <p>Help please. </p>