https://legacy.forums.gravityhelp.com/topic/after-submitting-form-user-gets-connection-error Gravity Support Forums Topic: After submitting form, user gets "Connection Error". en-US Mon, 20 Apr 2026 06:19:38 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/after-submitting-form-user-gets-connection-error#post-56820 Fri, 27 Apr 2012 13:49:38 +0000 Rob Harrell 56820@https://legacy.forums.gravityhelp.com/ <p>Are you running the latest versions of WP and GF? </p> https://legacy.forums.gravityhelp.com/topic/after-submitting-form-user-gets-connection-error#post-56815 Fri, 27 Apr 2012 13:24:01 +0000 pipelinesuite 56815@https://legacy.forums.gravityhelp.com/ <p>I just tested all the forms using the Formbuilder Preview/Submit. They all failed in IE, but the Demo form was good in FF. So that same thing is happening live as in the form builder preview. Does that help you troubleshoot? </p> https://legacy.forums.gravityhelp.com/topic/after-submitting-form-user-gets-connection-error#post-56803 Fri, 27 Apr 2012 11:27:21 +0000 Rob Harrell 56803@https://legacy.forums.gravityhelp.com/ <p>@pipelinesuite - does the same thing happen when you use the formbuilder preview and try to submit? Have you tried checking any kind of error logs on your host? This is definitely something isolated to your environment. </p> https://legacy.forums.gravityhelp.com/topic/after-submitting-form-user-gets-connection-error#post-56740 Fri, 27 Apr 2012 01:21:48 +0000 pipelinesuite 56740@https://legacy.forums.gravityhelp.com/ <p>Rob, I disabled all Plug-ins except for Gravity forms and STILL have the problem. So it does not appear to be a plug-in conflict. I have spent several hours on this problem and am at my wits end and ready to find another form solution unless you have any last ideas.<br /> This form appears to work now in all browsers:<br /> <a href="http://pipelinesuite.com/demo/" rel="nofollow">http://pipelinesuite.com/demo/</a><br /> These two do not:<br /> <a href="http://pipelinesuite.com/contact/" rel="nofollow">http://pipelinesuite.com/contact/</a><br /> <a href="http://pipelinesuite.com/30-day-free-trial/" rel="nofollow">http://pipelinesuite.com/30-day-free-trial/</a><br /> A week ago, the only form that worked was <a href="http://pipelinesuite.com/30-day-free-trial" rel="nofollow">http://pipelinesuite.com/30-day-free-trial</a> in FF.<br /> Any last ideas for me to try? </p> https://legacy.forums.gravityhelp.com/topic/after-submitting-form-user-gets-connection-error#post-55387 Mon, 16 Apr 2012 14:13:25 +0000 Rob Harrell 55387@https://legacy.forums.gravityhelp.com/ <p>No problem, this should help you out:</p> <p><a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a> </p> https://legacy.forums.gravityhelp.com/topic/after-submitting-form-user-gets-connection-error#post-55384 Mon, 16 Apr 2012 13:54:37 +0000 jetsongreen 55384@https://legacy.forums.gravityhelp.com/ <p>thanks @robharrell. I guess I don't even know where to start to attempt to diagnose and fix that problem. Any thoughts or suggestions? </p> https://legacy.forums.gravityhelp.com/topic/after-submitting-form-user-gets-connection-error#post-55377 Mon, 16 Apr 2012 12:50:05 +0000 Rob Harrell 55377@https://legacy.forums.gravityhelp.com/ <p>@jetsongreen you have a script error that could be the cause, either from a plugin/theme deficiency. It's trying to load an old version of jQuery.</p> <p><a href="http://www.evernote.com/shard/s212/sh/276f8160-61c7-48e3-8bee-86af89f89943/b86a743dfbf0561725bdcaf96e2c667f" rel="nofollow">Screenshot</a> </p> https://legacy.forums.gravityhelp.com/topic/after-submitting-form-user-gets-connection-error#post-55376 Mon, 16 Apr 2012 12:45:24 +0000 jetsongreen 55376@https://legacy.forums.gravityhelp.com/ <p>I'm getting a similar error to pipelinesuite. Been using Gravity Forms for a long time and just recently started getting multiple submissions (I got eight submits from one person). Come to find out the form is not doing anything after clicking submit but it's actually submitting the information. Any guidance? I'm here: <a href="http://www.jetsongreen.com/contact" rel="nofollow">http://www.jetsongreen.com/contact</a> </p> https://legacy.forums.gravityhelp.com/topic/after-submitting-form-user-gets-connection-error#post-55131 Thu, 12 Apr 2012 17:04:57 +0000 pipelinesuite 55131@https://legacy.forums.gravityhelp.com/ <p>Worked for me to, but this other form still throws the same error. Try this one...<br /> <a href="http://pipelinesuite.com/demo/" rel="nofollow">http://pipelinesuite.com/demo/</a> </p> https://legacy.forums.gravityhelp.com/topic/after-submitting-form-user-gets-connection-error#post-55111 Thu, 12 Apr 2012 16:12:42 +0000 Rob Harrell 55111@https://legacy.forums.gravityhelp.com/ <p>I just submitted via FF: <a href="http://www.evernote.com/shard/s212/sh/b82f898c-f009-4dac-8ef9-21e67cab58ef/7afc3e4213230c2ed40a429553a54936" rel="nofollow">Screenshot</a> </p>