https://legacy.forums.gravityhelp.com/topic/ajax-disabled Gravity Support Forums Topic: AJAX disabled en-US Mon, 20 Apr 2026 08:24:07 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/ajax-disabled#post-77687 Thu, 27 Sep 2012 13:12:47 +0000 Robsticles 77687@https://legacy.forums.gravityhelp.com/ <p>Hi Chris,</p> <p>Thanks for getting back to me. </p> <p>The shortcodes for my forms haven't changed. The only reason I noticed it was because I started seeing a higher number of page views in Google Analytics than normal. The shortcodes I'm using look like this:</p> <p>[gravityform id="4" name="Skilled Visa Assessment" title="false" description="false" ajax="true"] </p> https://legacy.forums.gravityhelp.com/topic/ajax-disabled#post-77686 Thu, 27 Sep 2012 13:06:50 +0000 Chris Hajer 77686@https://legacy.forums.gravityhelp.com/ <p>Hello Rob. Because you have a developer license, you have access to Priority Support. You can use that, but I will also flag this for David to take another look at it.</p> <p>If you have embedded the form with the shortcode, can you go back to the page or post and ensure that the shortcode still has <strong>ajax="true"</strong> in it? If you are using the function call, we'll have to make sure that is accurate as well. That is much less likely to be changed though. </p> https://legacy.forums.gravityhelp.com/topic/ajax-disabled#post-77685 Thu, 27 Sep 2012 13:00:31 +0000 Robsticles 77685@https://legacy.forums.gravityhelp.com/ <p>Coming up to 2 days now without a response... I'm starting to feel awfully lonely in here by myself :S </p> https://legacy.forums.gravityhelp.com/topic/ajax-disabled#post-77522 Wed, 26 Sep 2012 15:02:11 +0000 Robsticles 77522@https://legacy.forums.gravityhelp.com/ <p>Hello again,</p> <p>Has anyone had a chance to take a closer look? </p> https://legacy.forums.gravityhelp.com/topic/ajax-disabled#post-77347 Tue, 25 Sep 2012 16:33:18 +0000 Robsticles 77347@https://legacy.forums.gravityhelp.com/ <p>Hi David,</p> <p>Ok, I've tested with all plugins disabled and also had the theme developers take a look. They said when the form is submitted they get this error:</p> <p>JSON.parse: bad control character in string literal<br /> You can disable/enable break notifications in panel's tab menu.</p> <p>I've also tested with all plugins disabled in twenty ten. Still no AJAX. </p> https://legacy.forums.gravityhelp.com/topic/ajax-disabled#post-77125 Mon, 24 Sep 2012 10:20:56 +0000 David Peralty 77125@https://legacy.forums.gravityhelp.com/ <p>I see your theme is pushing Gravity Form scripts to the footer instead of the header. This could be causing issues. Beyond that, we usually have people try the following steps to isolate the issue:</p> <p><a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a></p> <p>Hope that helps. </p> https://legacy.forums.gravityhelp.com/topic/ajax-disabled#post-77121 Mon, 24 Sep 2012 10:11:11 +0000 Robsticles 77121@https://legacy.forums.gravityhelp.com/ <p>Hi,</p> <p>I've read the thread about themeforest themes causing issues with AJAX, but I think my issue is slightly different. I have a themeforest theme, which worked fine with AJAX enabled, but suddenly AJAX has stopped functioning. The forms now work as if AJAX is disabled and I can't find the issue. </p> <p>I've tested with all plug-ins disabled, any additional JS scripts have been removed. Funnily enough it does work on my local installation with a current version of the theme, Gravity Forms and an imported database.</p> <p>Here's a link to one of the forms: <a href="http://www.migrationangels.com/australia/skilled-visa/assessment/" rel="nofollow">http://www.migrationangels.com/australia/skilled-visa/assessment/</a></p> <p>I'm not quite sure whether it was a theme update, plugin update or something else which triggered the issue.</p> <p>Any ideas what it could be?</p> <p>Thanks, Rob </p>