https://legacy.forums.gravityhelp.com/topic/ajax-error-while-saving-form-1 Gravity Support Forums Topic: Ajax error while saving form en-US Sat, 04 Apr 2026 10:44:36 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/ajax-error-while-saving-form-1#post-29509 Fri, 08 Jul 2011 14:32:33 +0000 LisaBell 29509@https://legacy.forums.gravityhelp.com/ <p>Carl, a combination of: </p> <p>- removing a few plugins<br /> - calling my hosting company and asking to increase php memory to 64 MB (the maximum they allow)<br /> - creating new entries instead of trying to edit the existing ones</p> <p>have done the trick. Thank you for your help. All set with that issue, at least for now. </p> <p>Thanks again. </p> https://legacy.forums.gravityhelp.com/topic/ajax-error-while-saving-form-1#post-29319 Thu, 07 Jul 2011 11:56:41 +0000 Carl Hancock 29319@https://legacy.forums.gravityhelp.com/ <p>@LisaBell You shouldn't be making changes to wp_settings.php. Here is a tutorial on how to increase your PHP memory:</p> <p><a href="http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/" rel="nofollow">http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/</a> </p> https://legacy.forums.gravityhelp.com/topic/ajax-error-while-saving-form-1#post-29267 Wed, 06 Jul 2011 22:47:07 +0000 LisaBell 29267@https://legacy.forums.gravityhelp.com/ <p>Hi, I have the same problem - Ajax error doesn't allow me to save or modify the form.<br /> I tried to follow the instruction to increase memory limit in wp-config.php. That file doesn't have a memory limit line, but I found another file that is called wp_settings.php and that file has a line:<br /> " // Set initial default constants including WP_MEMORY_LIMIT, WP_DEBUG, WP_CONTENT_DIR and WP_CACHE.<br /> wp_initial_constants( ); " Does it mean that I have to do something different to adjust the memory limit? </p> <p>Again, my issue is not being able to edit the file. I created it from scratch and it saved all the fields except some errors creeped in and when I try to correct them and save, I get the Adjax error. </p> <p>I look forward to your answer. </p> https://legacy.forums.gravityhelp.com/topic/ajax-error-while-saving-form-1#post-28998 Fri, 01 Jul 2011 16:39:42 +0000 tonyochcarmela 28998@https://legacy.forums.gravityhelp.com/ <p>Hi GF.</p> <p>I have also had problems saving my form (error message = "Ajax error while saving form") since I added many and more complex plugins on my WP-site.</p> <p>I followed the instruction above and increased my php-memory to 64 MB and it solved my problem and I am now able to save my forms again! If I run into the problem again I will most probably increase the memory to 128 MB.</p> <p>/Tobias from sweden </p> https://legacy.forums.gravityhelp.com/topic/ajax-error-while-saving-form-1#post-28800 Wed, 29 Jun 2011 15:15:10 +0000 Alex Cancado 28800@https://legacy.forums.gravityhelp.com/ <p>Can you send me a WP admin login to <a href="mailto:alex@rocketgenius.com">alex@rocketgenius.com</a>? I will be glad to take a closer look. </p> https://legacy.forums.gravityhelp.com/topic/ajax-error-while-saving-form-1#post-28769 Wed, 29 Jun 2011 07:49:22 +0000 dubmethod 28769@https://legacy.forums.gravityhelp.com/ <p>We increased our memory and still can't edit the form. I created a smaller form which is saving and does include radios and checkboxes.</p> <p>Any ideas? </p> https://legacy.forums.gravityhelp.com/topic/ajax-error-while-saving-form-1#post-27778 Tue, 14 Jun 2011 17:49:28 +0000 Carl Hancock 27778@https://legacy.forums.gravityhelp.com/ <p>This could also be a mod_security firewall issue on your server. Here is how you can see if you have a mod_security firewall issue..</p> <p>- Create a new form<br /> - Add a Single Input field to the form<br /> - Save the form<br /> - It should save fine<br /> - Now edit this same form<br /> - Add a Checkbox field to your form<br /> - Save the form</p> <p>If you have a mod_security firewall settings issue, the form won't save after adding a checkbox, radio button or drop down field to your form. This is because your mod_security firewall settings on your web server are blocking the AJAX request and not saving the form. You'd have to discuss this with your web host if this is the case. It's usually a simple settings change on their end to resolve. </p> https://legacy.forums.gravityhelp.com/topic/ajax-error-while-saving-form-1#post-27777 Tue, 14 Jun 2011 17:44:30 +0000 Carl Hancock 27777@https://legacy.forums.gravityhelp.com/ <p>You may need to check with your web host, it varies fro host to host. You also need to make the change in your wp-config.php file which is mentioned in that tutorial. There are also plugins you can install int he WordPress.org repository that will tell you how much PHP memory you have available. Search for PHP Memory in the plugin repository and install/activate one of those plugins. </p> https://legacy.forums.gravityhelp.com/topic/ajax-error-while-saving-form-1#post-27773 Tue, 14 Jun 2011 17:26:42 +0000 sharonmiranda 27773@https://legacy.forums.gravityhelp.com/ <p>I followed the memory limit instructions except that php.ini was not under etc, it was under public_html. I set the limit to 128M and this did not resolve the issue. How can I find whether the change took? And what would my next step be? </p> https://legacy.forums.gravityhelp.com/topic/ajax-error-while-saving-form-1#post-27765 Tue, 14 Jun 2011 17:17:08 +0000 Carl Hancock 27765@https://legacy.forums.gravityhelp.com/ <p>What you describe still sounds like a memory issue. I would strongly suggest following the instructions in the tutorial and increasing your available PHP memory. When you begin to run out of available PHP memory, all sorts of strange issues and behavior will occur with the form builder. </p>