https://legacy.forums.gravityhelp.com/topic/allowing-customer-to-change-their-mind Gravity Support Forums Topic: Allowing customer to change their mind en-US Wed, 22 Apr 2026 07:27:12 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/allowing-customer-to-change-their-mind#post-22701 Thu, 07 Apr 2011 12:13:09 +0000 Carl Hancock 22701@https://legacy.forums.gravityhelp.com/ <p>It depends on how you setup conditional logic. If you setup conditional logic on that sub field so that it only displays if Question 1 = X and Question 2 = Y then if they change Question 1, it will then be hidden. Fields hidden by conditional logic are not saved. So if you setup Conditional Logic to do this, it should work. </p> https://legacy.forums.gravityhelp.com/topic/allowing-customer-to-change-their-mind#post-22685 Thu, 07 Apr 2011 09:42:30 +0000 sinclaire 22685@https://legacy.forums.gravityhelp.com/ <p>I want to check that this form has the functionality I need please:</p> <p>If a customer fills out a question with multiple options 1 - 3, selects option 3, so that a sub field with a further multiple choice appears, and they select options a and d. If they then change their mind, and de-select option 3 (without first de-selecting a and d), will gravity forms automatically clear the a and d sub-fields? </p> <p>Thanks in advance </p>