https://legacy.forums.gravityhelp.com/topic/any-reason-why-i-wouldnt-receive-admin-email-but-records-as-entry Gravity Support Forums Topic: Any Reason why I wouldn't receive admin email, but records as entry? en-US Sun, 19 Apr 2026 22:15:20 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/any-reason-why-i-wouldnt-receive-admin-email-but-records-as-entry#post-3989 Mon, 15 Mar 2010 00:42:27 +0000 craiger522 3989@https://legacy.forums.gravityhelp.com/ <p>I was scratching my head about this one, too. Then, I decided to check my spam filter. There they were! I guess, because the recipient and the sender were the same, Gmail assumed it was spam. </p> https://legacy.forums.gravityhelp.com/topic/any-reason-why-i-wouldnt-receive-admin-email-but-records-as-entry#post-2547 Fri, 08 Jan 2010 23:38:13 +0000 Jesse 2547@https://legacy.forums.gravityhelp.com/ <p>Not to point out the obvious but I have had several people do this... make sure that you actually have a notification email address setup for the form.. it's not populated by defualt and it needs to be set for each form :-) </p> https://legacy.forums.gravityhelp.com/topic/any-reason-why-i-wouldnt-receive-admin-email-but-records-as-entry#post-2545 Fri, 08 Jan 2010 18:05:03 +0000 Carl Hancock 2545@https://legacy.forums.gravityhelp.com/ <p>In a nutshell, a lot of the time the issues with email are due to the user requiring an SMTP plugin to use SMTP to send email because their host doesn't allow the standard send mail php function to be used.</p> <p>There are several SMTP plugins in the WordPress.org plugin repository that solve this issue. This is one of them:</p> <p><a href="http://wordpress.org/extend/plugins/wp-mail-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/wp-mail-smtp/</a></p> <p>However in testing your site, I entered my gmail address for the send to for your Admin Notification and I received both the Admin Notification and the User Notification just fine... so thats not the issue. You mentioned you are receiving the User Notification but not the Admin Notification. So there is something else going on outside of Gravity Forms control, the emails themselves are being sent. </p> https://legacy.forums.gravityhelp.com/topic/any-reason-why-i-wouldnt-receive-admin-email-but-records-as-entry#post-2543 Fri, 08 Jan 2010 17:49:25 +0000 seattlesavvy 2543@https://legacy.forums.gravityhelp.com/ <p>Hi Carl. Is it possible for you to help us and post that thread somewhere? Of course the only reason for purchasing gravity forms is to receive emails. I've been spending sometime trouble shooting and looking for "the" thread that solves this challenge. Thank you.<br /> :D </p> https://legacy.forums.gravityhelp.com/topic/any-reason-why-i-wouldnt-receive-admin-email-but-records-as-entry#post-2279 Mon, 21 Dec 2009 11:55:42 +0000 Carl Hancock 2279@https://legacy.forums.gravityhelp.com/ <p>There are a bunch of threads on email notifications, i'm not sure which one resolved this users issue. If you do a search for "notifications" you will see a few threads. It might be an SMTP issue which would require installing one of the available SMTP WordPress plugins. </p> https://legacy.forums.gravityhelp.com/topic/any-reason-why-i-wouldnt-receive-admin-email-but-records-as-entry#post-2277 Mon, 21 Dec 2009 06:34:41 +0000 migfor 2277@https://legacy.forums.gravityhelp.com/ <p>Where is the thread resolving this issue? </p> https://legacy.forums.gravityhelp.com/topic/any-reason-why-i-wouldnt-receive-admin-email-but-records-as-entry#post-564 Sun, 27 Sep 2009 08:56:48 +0000 Carl Hancock 564@https://legacy.forums.gravityhelp.com/ <p>Thanks, good to know this issue has been resolved from a previous thread. </p> https://legacy.forums.gravityhelp.com/topic/any-reason-why-i-wouldnt-receive-admin-email-but-records-as-entry#post-560 Sat, 26 Sep 2009 18:21:46 +0000 pstatus 560@https://legacy.forums.gravityhelp.com/ <p>sorry i found a thread addressing this issue </p> https://legacy.forums.gravityhelp.com/topic/any-reason-why-i-wouldnt-receive-admin-email-but-records-as-entry#post-559 Sat, 26 Sep 2009 18:02:47 +0000 pstatus 559@https://legacy.forums.gravityhelp.com/ <p>Testing the Form. Seems like it works..... The form info gets stored as a record in the admin under "entries" but the notification by email, I am not receiving... I tried gmail, yahoo and still not working..</p> <p>Thanks </p>