https://legacy.forums.gravityhelp.com/topic/arbitrary-large-file-upload-error Gravity Support Forums Topic: Arbitrary Large File Upload Error en-US Wed, 29 Apr 2026 03:04:46 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/arbitrary-large-file-upload-error#post-154563 Mon, 25 Feb 2013 23:23:43 +0000 Chris Hajer 154563@https://legacy.forums.gravityhelp.com/ <p>I see you have created a priority support ticket (# 17389) so we'll focus on that. Thank you. </p> https://legacy.forums.gravityhelp.com/topic/arbitrary-large-file-upload-error#post-154304 Mon, 25 Feb 2013 14:15:59 +0000 Inspirev 154304@https://legacy.forums.gravityhelp.com/ <p>The page the form is on requires users to be logged in, so I've duplicated the page and made it public for you to test just in case: <a href="http://www.cine.org/gf-test-page/" rel="nofollow">http://www.cine.org/gf-test-page/</a></p> <p>Please let me know what other information you need. Thanks! </p> https://legacy.forums.gravityhelp.com/topic/arbitrary-large-file-upload-error#post-154302 Mon, 25 Feb 2013 14:09:01 +0000 Inspirev 154302@https://legacy.forums.gravityhelp.com/ <p>I'm having some significant problems with the file upload functionality. My client is using the form to allow their users to upload large video files, approx. 75 - 350MB, for a competition. We're experiencing what I can only describe as a "timeout" error - and it's arbitrary, some forms submit perfectly fine, others timeout regardless of size.</p> <p>There are two scenarios occurring:<br /> 1. Some submissions will begin uploading the video, eventually "timeout" and not upload at all<br /> 2. The form will submit and the is video uploaded BUT the page does not refresh and the confirmation message is not displayed. The loading gif continues to scroll. In this second scenario, the User and Admin notification emails are sent despite the page not reloading with the confirmation message. </p> <p>I have no PHP or Apache errors logged when these "timeouts" occur.</p> <p>My PHP settings are as follows:<br /> upload_max_filesize = 2048M<br /> post_max_size = 2048M<br /> max_input_time = 48000<br /> max_execution_time = 48000<br /> memory_limit = 256M</p> <p>I've gone through every support article on here and every possible server configuration to solve this issue but I am led to believe this is a GF specific error.</p> <p>Please help, this is greatly affecting my client's competition. The upload functionality is a major reason why I convinced them to spend $200 on the plugin (the add ons were needed as well). </p>