https://legacy.forums.gravityhelp.com/topic/assignment-to-certain-group-causes-listsubscribe-fail Gravity Support Forums Topic: Assignment to certain group causes listSubscribe fail en-US Mon, 20 Apr 2026 01:24:14 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/assignment-to-certain-group-causes-listsubscribe-fail#post-57086 Mon, 30 Apr 2012 22:34:49 +0000 David Peralty 57086@https://legacy.forums.gravityhelp.com/ <p>So everything is working again? </p> https://legacy.forums.gravityhelp.com/topic/assignment-to-certain-group-causes-listsubscribe-fail#post-57083 Mon, 30 Apr 2012 22:22:58 +0000 Teresa 57083@https://legacy.forums.gravityhelp.com/ <p>Aaaaaand of course - the easy solution works. It's like rebooting Windows. You don't know that the heck was wrong but it's fine now. I'm wondering if the parentheses and/or ampersand in the group name, and then the subsequent renaming, caused the problems I experienced.</p> <p>We have 13 groups - actually subgroups of a single "Volunteer Activities" group. </p> https://legacy.forums.gravityhelp.com/topic/assignment-to-certain-group-causes-listsubscribe-fail#post-57050 Mon, 30 Apr 2012 16:47:16 +0000 David Peralty 57050@https://legacy.forums.gravityhelp.com/ <p>Quick question that would help me understand what is going on: have you tried to make a new list to replace it and see if that works?</p> <p>I am not entirely sure what is causing this, but the fact that it is one specific group is strange. Could you create a new group, migrate the current subscribers to the "Help with mailings" group and see if that works?</p> <p>How many groups do you currently have? Is it just two? </p> https://legacy.forums.gravityhelp.com/topic/assignment-to-certain-group-causes-listsubscribe-fail#post-56989 Mon, 30 Apr 2012 12:14:56 +0000 Teresa 56989@https://legacy.forums.gravityhelp.com/ <p>Anybody? No one has a clue why listSubscribe would fail only when this one group is selected? </p> https://legacy.forums.gravityhelp.com/topic/assignment-to-certain-group-causes-listsubscribe-fail#post-56109 Sat, 21 Apr 2012 19:08:13 +0000 Teresa 56109@https://legacy.forums.gravityhelp.com/ <p>Since discovering I can view Gravity Forms' calls to the MailChimp API from my dashboard at MailChimp, I've conducted numerous tests that identified the failure point as the assignment to a specific group. Unfortunately, nothing I've tried (editing that group name to remove potentially tricky characters, shortening the name, deactivating the MailChimp add-on) works.</p> <p>Submitting the form [ <a href="http://www.lpgeorgia.com/get-involved/volunteer/" rel="nofollow">http://www.lpgeorgia.com/get-involved/volunteer/</a> ] does trigger the opt-in e-mail and subscribe a user who completes the process - as long as he doesn't select the second option (help with mailings). I've temporarily unchecked the option in the feed setup to assign the user to the problematic group because I don't want it to fail for an actual user; we are adding the person to that group manually if we see in the GF notification that he's selected that option.</p> <p>I thought there was a chance that I had an issue with caching after changing the group name in my MailChimp dashboard, so I signed out of everything and left it. I didn't have time to come back to it until today, and I did so from a different computer than I've previously used so I feel sure that variable has been eliminated from the mix.</p> <p>Suggestions? Help? </p>