https://legacy.forums.gravityhelp.com/topic/auto-update-plugin-issues Gravity Support Forums Topic: Auto Update Plugin Issues en-US Mon, 20 Apr 2026 18:59:00 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/auto-update-plugin-issues#post-10639 Thu, 30 Sep 2010 21:52:38 +0000 Carl Hancock 10639@https://legacy.forums.gravityhelp.com/ <p>If you are familiar with apache logfiles you could look at your server log files and see if there are any errors that are fired when you try to do this. You would have to try to do the upgrade, when it doesn't work then check out the log files and see what was going on at the same time. It may point to some sort of error.</p> <p>It's possible it could be some sort of file permissions issue also. Maybe it can't unpack and overwrite the files because it doesn't have permission to do so.</p> <p>My guess is it is some sort of server related configuration issue. Like I said, nobody has reported this issue so it is going to be something specific to your site. Very odd. </p> https://legacy.forums.gravityhelp.com/topic/auto-update-plugin-issues#post-10637 Thu, 30 Sep 2010 21:48:15 +0000 Bulletproof 10637@https://legacy.forums.gravityhelp.com/ <p>I have a VPS and larger plug-ins have worked fine. I have at least 25 plug-ins I auto update on a regular basis between wordpress installations. All of them go smoothly except for this one and occasionally SexyBookmarks (it has frozen at least twice in the past during upgrade).</p> <p>Gravity Forms has frozen every time I tried to do the upgrade and have not once been able to do it through the auto update.</p> <p>I have other plug-ins of similar if not larger sizes like Yoast's Google Analytics plug-in that works everytime I have to upgrade, and I run it on multiple blogs on the same host. </p> <p>As for the host, it is a top tier host, with plenty of memory and resources free in my instance.</p> <p>Is there a place I can look for log files or something that might give more information about what is hanging it up? </p> https://legacy.forums.gravityhelp.com/topic/auto-update-plugin-issues#post-10635 Thu, 30 Sep 2010 21:43:17 +0000 Carl Hancock 10635@https://legacy.forums.gravityhelp.com/ <p>Nobody else has reported this type of issue and we are unable to recreate it on our end. This could be something with your install or some sort of performance issue with your web server processing the upgrade. </p> <p>It has to download, unpack and then overwrite the files so there could be some sort of problem there. The fact that you are having a similar problem with another plugin could point to some sort of issue. The question is what is similar between the two plugins that have the problem? File size related to the plugin zipfile? </p> https://legacy.forums.gravityhelp.com/topic/auto-update-plugin-issues#post-10632 Thu, 30 Sep 2010 19:42:59 +0000 Bulletproof 10632@https://legacy.forums.gravityhelp.com/ <p>I frequently have issues with Wordpress (3.01 currently but always have) doing auto updates with the Gravity Forms plug-in. I always have to update it manually. All other plug-ins (except for Sexy Bookmarks, this has similar problem) work fine. I upgrade 25+ different plug-ins across different blogs without problems, but this one always gets hung up.</p> <p>it just seems to sit there with the spinny circle saying upgrading 1/1. </p>