https://legacy.forums.gravityhelp.com/topic/backend-ui-display-bug Gravity Support Forums Topic: Backend UI display bug en-US Mon, 20 Apr 2026 15:14:23 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/backend-ui-display-bug#post-48919 Thu, 09 Feb 2012 18:00:24 +0000 Carl Hancock 48919@https://legacy.forums.gravityhelp.com/ <p>@mdthomann You mentioned that you disabled all plugins, but you didn't mention if you also did the same with your theme. You need to test both plugins AND your theme when checking for conflicts. Follow the instructions here:</p> <p><a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a></p> <p>The issues being described in this post, as you can see from reading the original posters issues and back and forth with Kevin, are going to be caused by outside code interfering with Gravity Forms. This isn't standard behavior so if it's happening, something on your site is causing the problem so you need to determine the source and that source could be another plugin or your theme.</p> <p>In the future please create a new support forum post for your issue rather than piggybacking off another users support request. It prevents us from efficiently manning requests when this happens and can cause your request to go unnoticed. </p> https://legacy.forums.gravityhelp.com/topic/backend-ui-display-bug#post-48843 Thu, 09 Feb 2012 12:58:40 +0000 mdthomann 48843@https://legacy.forums.gravityhelp.com/ <p>I am now having the "cropping" issue on new forms. Existing forms are fine. I've disabled all plugins and added back one by one to no avail. The only new addition in last couple of days was mailchimp and paypal for gravity.</p> <p>I can circumvent the issue by duplicating an existing, deleting all field and starting from scratch. Seems very odd. </p> https://legacy.forums.gravityhelp.com/topic/backend-ui-display-bug#post-48833 Thu, 09 Feb 2012 11:39:40 +0000 drewmcmanus 48833@https://legacy.forums.gravityhelp.com/ <p>Many thanks Kevin, I'l;l have my programmer take a look at those specific issues. </p> https://legacy.forums.gravityhelp.com/topic/backend-ui-display-bug#post-48747 Wed, 08 Feb 2012 17:02:24 +0000 Kevin Flahaut 48747@https://legacy.forums.gravityhelp.com/ <p>On the tooltip thing.. it's more than just that. There are some other style issues and potentially some script conflicts as well if the other plugin is enqueueing their stuff on other admin pages. I would approach that developer and ask them about limiting their scripts to just their plugin admin pages. That's the proper way to do it. There shouldn't be a need to override other plugin's stuff if it's done correctly.</p> <p>"Target a Specific Admin Page"<br /> <a href="http://codex.wordpress.org/Plugin_API/Action_Reference/admin_enqueue_scripts" rel="nofollow">http://codex.wordpress.org/Plugin_API/Action_Reference/admin_enqueue_scripts</a> </p> https://legacy.forums.gravityhelp.com/topic/backend-ui-display-bug#post-48733 Wed, 08 Feb 2012 15:20:34 +0000 drewmcmanus 48733@https://legacy.forums.gravityhelp.com/ <p>TOOLTIP<br /> Many thanks, I do know the other tooltip script is something being used by that other plugin, which is necessary for that theme. Is it possible to change the tooltip class in the GF stylesheet (or the theme's overall user defined stylesheet)? If so, is there a class you recommend using?</p> <p>CROPPING<br /> My guess is that's another conflict with one of the theme's necessary stylesheets but that should be relatively easy to track down - many thanks again!</p> <p>Drew </p> https://legacy.forums.gravityhelp.com/topic/backend-ui-display-bug#post-48607 Tue, 07 Feb 2012 18:37:41 +0000 Kevin Flahaut 48607@https://legacy.forums.gravityhelp.com/ <p>Drew, here's what I found.</p> <p>Your admin page is inheriting styles from another plugin ("venture event manager") that shouldn't be enqueueing scripts/styles on other pages. That's why you're seeing this at least..</p> <p>admin screenshot: <a href="http://bit.ly/yK2TJN" rel="nofollow">http://bit.ly/yK2TJN</a></p> <p>The "tooltip" class is inheriting rules from this stylesheet.</p> <p><a href="http://173.254.48.174/wp-content/plugins/venture-event-manager/css/admin.css?ver=3.2.1" rel="nofollow">http://173.254.48.174/wp-content/plugins/venture-event-manager/css/admin.css?ver=3.2.1</a> (line 93)</p> <pre><code>[css] .tooltip { display:none; background:#DDECF7; border:4px solid #D1E5F5; font-size:12px; max-width:400px; min-width:150px; padding:10px; color:#333; z-index:1000; }</code></pre> <p>I disabled the stylesheets for that plugin in my test and everything in the GF admin page displays as it should.</p> <p>screenshot: <a href="http://bit.ly/xGFaat" rel="nofollow">http://bit.ly/xGFaat</a></p> <p>I do now see where the panel cropping issue is coming from.. the main container in the admin page has an "overflow:hidden" property being applied inline. That's cropping/truncating the toolbox panels when you're working with a new form.</p> <p>screenshot: <a href="http://bit.ly/w5GTxq" rel="nofollow">http://bit.ly/w5GTxq</a></p> <p>Normally, this inline style doesn't exist in the form editor page.</p> <p>screenshot: <a href="http://bit.ly/xnpafs" rel="nofollow">http://bit.ly/xnpafs</a></p> <p>Something other than Gravity Forms is adding this style inline. You're dealing with a script conflict here - something is adding the styles where they shouldn't be added. You'll need to test and see which plugin is causing the issue. It could very well be the event manager one I mentioned above. They don't need to output scripts on other plugin pages.. that's just sloppy on their end.</p> <p>Hope that helps and thanks again for your patience. </p> https://legacy.forums.gravityhelp.com/topic/backend-ui-display-bug#post-48604 Tue, 07 Feb 2012 18:02:39 +0000 drewmcmanus 48604@https://legacy.forums.gravityhelp.com/ <p>Many thanks. </p> https://legacy.forums.gravityhelp.com/topic/backend-ui-display-bug#post-48511 Mon, 06 Feb 2012 21:36:45 +0000 Kevin Flahaut 48511@https://legacy.forums.gravityhelp.com/ <p>Drew,</p> <p>Sorry, I honestly got side-tracked with something and need to look at this again. That's really embarrassing. I sincerely apologize. Let me revisit this tonight and see what I can come up with. </p> https://legacy.forums.gravityhelp.com/topic/backend-ui-display-bug#post-48474 Mon, 06 Feb 2012 14:38:33 +0000 drewmcmanus 48474@https://legacy.forums.gravityhelp.com/ <p>Any addition news on this item? </p> https://legacy.forums.gravityhelp.com/topic/backend-ui-display-bug#post-47331 Wed, 25 Jan 2012 12:35:05 +0000 Kevin Flahaut 47331@https://legacy.forums.gravityhelp.com/ <p>Sure, I'll try that and see if I can replicate it. Thanks for the additional info. </p>