https://legacy.forums.gravityhelp.com/topic/blank-form-on-all-browsers Gravity Support Forums Topic: Blank Form on All Browsers en-US Mon, 20 Apr 2026 13:02:26 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/blank-form-on-all-browsers#post-136750 Wed, 30 Jan 2013 20:24:45 +0000 Chris Hajer 136750@https://legacy.forums.gravityhelp.com/ <p>Thank you for the update. </p> https://legacy.forums.gravityhelp.com/topic/blank-form-on-all-browsers#post-136560 Wed, 30 Jan 2013 13:57:55 +0000 platinumtie 136560@https://legacy.forums.gravityhelp.com/ <p>Thank you, thank you, thank you. All is fixed now. Your help is greatly appreciated! </p> https://legacy.forums.gravityhelp.com/topic/blank-form-on-all-browsers#post-135812 Wed, 30 Jan 2013 01:05:19 +0000 Chris Hajer 135812@https://legacy.forums.gravityhelp.com/ <p>It's good that you got rid of the old version of jQuery but now there is no jQuery being loaded at all. Normally, WordPress does this on its own. It sounds like the built-in jQuery was deregistered, probably somewhere near the line you removed. Can you check that please?</p> <p>You need jQuery loaded in the head of the page for Gravity Forms to work. WordPress does this on its own unless you tell it not to. I think your theme is telling it not to. Look for "deregister" near where you removed that register line. </p> https://legacy.forums.gravityhelp.com/topic/blank-form-on-all-browsers#post-135746 Tue, 29 Jan 2013 23:55:15 +0000 platinumtie 135746@https://legacy.forums.gravityhelp.com/ <p>Any more thoughts on the issue? Getting pretty desperate to get this fixed. </p> https://legacy.forums.gravityhelp.com/topic/blank-form-on-all-browsers#post-135479 Tue, 29 Jan 2013 16:47:11 +0000 platinumtie 135479@https://legacy.forums.gravityhelp.com/ <p>ok, so I found a file:</p> <p> wp_register_script('jquery',("http://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js"), false, ''); </p> <p>and deleted it. But still no fix. </p> https://legacy.forums.gravityhelp.com/topic/blank-form-on-all-browsers#post-134328 Mon, 28 Jan 2013 19:37:34 +0000 Chris Hajer 134328@https://legacy.forums.gravityhelp.com/ <p>You need to find out what file is loading this script:<br /> <pre><code>&lt;script type=&#39;text/javascript&#39; src=&#39;http://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js?ver=3.5.1&#39;&gt;&lt;/script&gt;</code></pre> <p>My guess is the the theme is doing it in the functions.php file. Theme authors sometimes deregister the built-in jQuery and then load this from googleapis. Check the theme's functions.php</p> <p>You did not mention deactivating the theme and trying twenty eleven or twenty twelve: just disabling plugins. Is the theme is adding the script, then activating a default theme will at least confirm the theme is the problem. </p> https://legacy.forums.gravityhelp.com/topic/blank-form-on-all-browsers#post-134316 Mon, 28 Jan 2013 19:26:11 +0000 platinumtie 134316@https://legacy.forums.gravityhelp.com/ <p>Thanks for your quick reply. For the life of me I cannot find the jQuery 1.9.0. I followed your link and attempted to deactivate all the plugins to find the problem. No such luck. </p> https://legacy.forums.gravityhelp.com/topic/blank-form-on-all-browsers#post-134280 Mon, 28 Jan 2013 18:14:09 +0000 Chris Hajer 134280@https://legacy.forums.gravityhelp.com/ <p>I see one JavaScript error on that page:</p> <pre><code>Timestamp: 1/28/13 4:09:35 PM Error: TypeError: jQuery.browser is undefined Source File: <a href="http://strokerecoverybc.ca/wp-content/themes/rttheme13/js/script.js?ver=3.5.1" rel="nofollow">http://strokerecoverybc.ca/wp-content/themes/rttheme13/js/script.js?ver=3.5.1</a> Line: 371</code></pre> <p>WordPress 3.5.1 comes with and requires jQuery 1.8.3. You're including jQuery 1.9.0 from googleapis:</p> <pre><code>&lt;script type=&#39;text/javascript&#39; src=&#39;http://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js?ver=3.5.1&#39;&gt;&lt;/script&gt;</code></pre> <p>That is what's causing your form to fail to display. Remove the call to that jQuery library and let WordPress enqueue the correct 1.8.3 version of the jQuery library and if there are no other JavaScript errors, I think you will find that your form displays properly.</p> <p>You can use our theme and plugin conflict resolution steps to determine where that library is being loaded, if you can't fine it: <a href="http://rkt.gs/testing" rel="nofollow">http://rkt.gs/testing</a> </p> https://legacy.forums.gravityhelp.com/topic/blank-form-on-all-browsers#post-134264 Mon, 28 Jan 2013 17:52:07 +0000 platinumtie 134264@https://legacy.forums.gravityhelp.com/ <p>I used the shortcode for one of my forms on this page:</p> <p><a href="http://strokerecoverybc.ca/coordinator/monthly-report/" rel="nofollow">http://strokerecoverybc.ca/coordinator/monthly-report/</a></p> <p>But on every browser, the page shows up blank. I have tried disabling my other plugins, but that didn't help. The issue only appeared after upgrading to WP 3.5.1 </p>