https://legacy.forums.gravityhelp.com/topic/bug-added-a-multiple-choice-donation-field-and-cant-save-my-form Gravity Support Forums Topic: Bug: Added a multiple choice donation field and can't save my form en-US Mon, 20 Apr 2026 17:01:59 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/bug-added-a-multiple-choice-donation-field-and-cant-save-my-form#post-14895 Wed, 22 Dec 2010 13:25:10 +0000 webdevstudios 14895@https://legacy.forums.gravityhelp.com/ <p>Yeah that was the issue. I tested on a different server and it works fine </p> https://legacy.forums.gravityhelp.com/topic/bug-added-a-multiple-choice-donation-field-and-cant-save-my-form#post-14894 Wed, 22 Dec 2010 13:21:56 +0000 Carl Hancock 14894@https://legacy.forums.gravityhelp.com/ <p>Hey Brad, here is some info on the mod_security issue if that is what this is:</p> <p><a href="http://forum.gravityhelp.com/topic/forms-not-updating-after-being-saved#post-10305" rel="nofollow">http://forum.gravityhelp.com/topic/forms-not-updating-after-being-saved#post-10305</a></p> <p>The mod_security issue only pops up with multiple choice, drop down and checkbox fields. Depending on the security settings it freaks out over a term we are using that has "selected" in it because it triggers the firewall security measures and blocks the AJAX request.</p> <p>We are going to look into changing this to curb this issue in a future release, but for now a mod_security settings change usually resolves this. </p> https://legacy.forums.gravityhelp.com/topic/bug-added-a-multiple-choice-donation-field-and-cant-save-my-form#post-14893 Wed, 22 Dec 2010 13:18:29 +0000 webdevstudios 14893@https://legacy.forums.gravityhelp.com/ <p>I'll check mod_security as I'm not sure I've done this before on this server. I did the exact steps you did and it won't save, so maybe that is the issue.</p> <p>Skype won't let me sign-in today, seems to be having issues </p> https://legacy.forums.gravityhelp.com/topic/bug-added-a-multiple-choice-donation-field-and-cant-save-my-form#post-14891 Wed, 22 Dec 2010 13:15:17 +0000 Carl Hancock 14891@https://legacy.forums.gravityhelp.com/ <p>Unable to replicate running GF 1.5rc2.2 and PAyPal Add-On v1.0.beta3 following these steps:</p> <p>- Create New Form<br /> - Add Donation Field<br /> - Save Form<br /> - Go To Edit Forms<br /> - Edit Form<br /> - Change Donation Field To Multiple Choice<br /> - Save Form</p> <p>I followed the steps above and everything saved as expected. We have seen mod_security issues in certain situations with multiple choice, have you successfully run Gravity Forms on this same server in the past?</p> <p>Try doing the following (note it uses standard fields not pricing fields):</p> <p>- Create New Form<br /> - Add Single Input Text Field<br /> - Save Form<br /> - Go To Edit Forms<br /> - Edit Form<br /> - Add Multiple Choice Field<br /> - Save Form</p> <p>Does the above choke when trying to save the multiple choice fields? If so then it's a mod_security firewall issue blocking the AJAX request to save the data. I can provide resolution for it if that is indeed the issue.</p> <p>Let me know how it goes, try hitting me up on Skype also so we can discuss. </p> https://legacy.forums.gravityhelp.com/topic/bug-added-a-multiple-choice-donation-field-and-cant-save-my-form#post-14886 Wed, 22 Dec 2010 13:07:31 +0000 webdevstudios 14886@https://legacy.forums.gravityhelp.com/ <p>The more I work with it I think this might be a bug in GF 1.5rc2.1, as I'm having trouble saving standard forms now </p> https://legacy.forums.gravityhelp.com/topic/bug-added-a-multiple-choice-donation-field-and-cant-save-my-form#post-14874 Wed, 22 Dec 2010 12:51:37 +0000 webdevstudios 14874@https://legacy.forums.gravityhelp.com/ <p>I'm running WP 3.0.3, GF 1.5rc2.1 and PayPal Add-on 1.0.beta3</p> <p>When I add a donation field, and switch it to multiple choice, I can no longer save the form. I tried creating a new form with just a multiple choice donation field, and it let me save it once but not again. </p>