https://legacy.forums.gravityhelp.com/topic/bug-deleted-field-before-save-form-not-saving-now Gravity Support Forums Topic: Bug? Deleted Field before save = Form not saving now :| en-US Mon, 20 Apr 2026 08:06:41 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/bug-deleted-field-before-save-form-not-saving-now#post-7350 Tue, 13 Jul 2010 11:38:30 +0000 Carl Hancock 7350@https://legacy.forums.gravityhelp.com/ <p>I have already responded to this via email sometime ago. I apologize if you didn't receive the email, but I had looked into it and responded.</p> <p>We are unable to recreate this issue. Both locally and on your site when we tried.</p> <p>I see the resolution was in fact a server related. That is good to know. Glad it was resolved and I apologize that you did not receive my response, but we had looked into this. </p> https://legacy.forums.gravityhelp.com/topic/bug-deleted-field-before-save-form-not-saving-now#post-7347 Tue, 13 Jul 2010 11:24:13 +0000 Daniel Barradas 7347@https://legacy.forums.gravityhelp.com/ <p>I'm not being "snide or sarcastic" it's reality. </p> <p>Last contact I have was this one: </p> <p>"Sat, Jun 12, 2010 at 12:53 PM<br /> subject Daniel, thank you for your comments."</p> <p>This was the automatic reply. Then 3 weeks ago Carl said it would be in touch. I have nothing anywhere (inbox or spam or here).</p> <p>Meanwhile we figured out the problem and we fixed it yesterday (which btw was an apache security issue affecting ajax calls and pages in WordPress with large amounts of data on various versions that threw a error 500 due to a "critical SQL Injection" that your plugin doesn't catch and hence showed the wheel forever).</p> <p>Nevertheless I did spend a few hours migrating the site, database, plugins etc to a new account so that you guys could have root access to it and check if it had anything to do with the code. </p> <p>And I did not receive feedback.</p> <p>Feel free to resend any e-mail that I might not have received (but bear in mind that if those e-mails do exist ... you should have said something here when I questioned you guys for the lack of response).</p> <p>For the record: I'm still use and am going to use your plugin because I think it's great and I do have the developer's version with lifetime support. I'm just not happy about the lack of support on this particular issue. </p> https://legacy.forums.gravityhelp.com/topic/bug-deleted-field-before-save-form-not-saving-now#post-7344 Tue, 13 Jul 2010 10:25:24 +0000 Kevin Flahaut 7344@https://legacy.forums.gravityhelp.com/ <p>Daniel, no need to be snide or sarcastic here. Have you checked your spam folder for correspondence from us? It's happened to a couple of other folks before.</p> <p><a href="http://forum.gravityhelp.com/topic/gravity-forms-stopped-working-can-no-longer-edit-fields#post-6917" rel="nofollow">http://forum.gravityhelp.com/topic/gravity-forms-stopped-working-can-no-longer-edit-fields#post-6917</a> </p> https://legacy.forums.gravityhelp.com/topic/bug-deleted-field-before-save-form-not-saving-now#post-7339 Tue, 13 Jul 2010 09:49:19 +0000 Daniel Barradas 7339@https://legacy.forums.gravityhelp.com/ <p>Thank you for your lack of support on this particular issue.</p> <p>This has been resolved. </p> https://legacy.forums.gravityhelp.com/topic/bug-deleted-field-before-save-form-not-saving-now#post-6757 Mon, 28 Jun 2010 06:51:13 +0000 Daniel Barradas 6757@https://legacy.forums.gravityhelp.com/ <p>So ... It's been a week ... we're still waiting ... how long will this take? :(</p> <p>Are you guys going to give any feedback whatsoever? </p> https://legacy.forums.gravityhelp.com/topic/bug-deleted-field-before-save-form-not-saving-now#post-6365 Tue, 15 Jun 2010 18:41:23 +0000 Daniel Barradas 6365@https://legacy.forums.gravityhelp.com/ <p>Ok. Keep me posted please. </p> https://legacy.forums.gravityhelp.com/topic/bug-deleted-field-before-save-form-not-saving-now#post-6362 Tue, 15 Jun 2010 17:36:45 +0000 Carl Hancock 6362@https://legacy.forums.gravityhelp.com/ <p>I'll be in touch soon Daniel, we may need additional information/site access from you. We are trying to determine if we can debug the issue without additional access. </p> https://legacy.forums.gravityhelp.com/topic/bug-deleted-field-before-save-form-not-saving-now#post-6353 Tue, 15 Jun 2010 13:39:12 +0000 Daniel Barradas 6353@https://legacy.forums.gravityhelp.com/ <p>Ok ... so it's been two days ... any estimate on when you'll be able to see this? I'm gonna have a meeting tomorrow and I'll have to give some explanation to my client ... :| </p> https://legacy.forums.gravityhelp.com/topic/bug-deleted-field-before-save-form-not-saving-now#post-6293 Sun, 13 Jun 2010 00:41:45 +0000 Daniel Barradas 6293@https://legacy.forums.gravityhelp.com/ <p>Ok. I've contacted you guys via contact form. </p> https://legacy.forums.gravityhelp.com/topic/bug-deleted-field-before-save-form-not-saving-now#post-6251 Fri, 11 Jun 2010 12:12:42 +0000 Carl Hancock 6251@https://legacy.forums.gravityhelp.com/ <p>Hello Daniel, in order to look into this we would really need access to your site. If you want us to look into it you can send this information to us via our Contact Us form. </p>