https://legacy.forums.gravityhelp.com/topic/bug-forms-spontaneously-stop-being-able-to-be-saved Gravity Support Forums Topic: Forms spontaneously stop being able to be saved en-US Sun, 19 Apr 2026 18:38:13 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/bug-forms-spontaneously-stop-being-able-to-be-saved#post-17346 Mon, 31 Jan 2011 18:16:35 +0000 erikajurney 17346@https://legacy.forums.gravityhelp.com/ <p>Here's what finally solved this problem for me:</p> <p><a href="http://forum.gravityhelp.com/topic/cannot-edit-any-forms-stalls-at-saving-form-please-wait#post-9534" rel="nofollow">http://forum.gravityhelp.com/topic/cannot-edit-any-forms-stalls-at-saving-form-please-wait#post-9534</a> </p> https://legacy.forums.gravityhelp.com/topic/bug-forms-spontaneously-stop-being-able-to-be-saved#post-7055 Tue, 06 Jul 2010 13:47:37 +0000 Chris Hajer 7055@https://legacy.forums.gravityhelp.com/ <p>I was curious about this so I followed the instructions to recreate the issue <a href="http://forum.gravityhelp.com/topic/bug-forms-spontaneously-stop-being-able-to-be-saved#post-6968" rel="nofollow">here</a> and recorded the screen.</p> <p><a href="http://chrishajer.com/gravity/gf-save-hang.avi" rel="nofollow">http://chrishajer.com/gravity/gf-save-hang.avi</a> (2.86MB avi direct download)</p> <p>My installation:</p> <ul> <li>WordPress 3.0</li> <li>Twenty Ten theme</li> <li>Gravity Forms 1.3.12.2</li> <li>No other plugins active</li> </ul> <p>Here is my phpinfo();<br /> <a href="http://chrishajer.com/info.php" rel="nofollow">http://chrishajer.com/info.php</a></p> <p>I had no problem creating and saving a new form in either Chrome 6.0.453.1 dev or Firefox 3.6.6 on Windows XP SP3, using both radio buttons or checkboxes as my first field (no save), then adding another field (I added both paragraph fields and single line text) and then save.</p> <p>Just another data point to consider, but I was unable to recreate the issue in my test installation. </p> https://legacy.forums.gravityhelp.com/topic/bug-forms-spontaneously-stop-being-able-to-be-saved#post-6994 Mon, 05 Jul 2010 09:53:29 +0000 Carl Hancock 6994@https://legacy.forums.gravityhelp.com/ <p>@erikaJurney Have you checked for plugin and theme conflicts by deactivating all other plugins and activating the default WordPress theme? That is the first thing you must do. Determine if one of your other plugins or themes is causing this issue.</p> <p>The second thing you must do is check to see if your web host is running mod_security. Mod_security is a firewall that depending on it's settings can prevent some AJAX from functioning properly. </p> https://legacy.forums.gravityhelp.com/topic/bug-forms-spontaneously-stop-being-able-to-be-saved#post-6968 Fri, 02 Jul 2010 22:47:33 +0000 erikajurney 6968@https://legacy.forums.gravityhelp.com/ <p>OK, pretty reliably this is how to recreate the problem on my end.</p> <p>Create a new form.</p> <p>Add a radio/checkbox field.</p> <p>Do *not* save your form.</p> <p>Add any other field.</p> <p>Save.</p> <p>It hangs and hangs...</p> <p>If I add a checkbox/radio field and save right away it is fine. </p> https://legacy.forums.gravityhelp.com/topic/bug-forms-spontaneously-stop-being-able-to-be-saved#post-6706 Fri, 25 Jun 2010 23:39:10 +0000 Chris Hajer 6706@https://legacy.forums.gravityhelp.com/ <p>Kevin, I posted a comment on that <a href="http://forum.gravityhelp.com/topic/unable-to-saveupdate-form#post-2758" rel="nofollow">other topic</a> re: mod_security and SQL injection.</p> <p>Every once in a while I think hosts mess with mod_security because they're having a slow day or whatever. One day it's Bluehost, then Hostgator, then Godaddy. It would be nice if they communicated the changes, but they don't always. </p> https://legacy.forums.gravityhelp.com/topic/bug-forms-spontaneously-stop-being-able-to-be-saved#post-6696 Fri, 25 Jun 2010 19:07:01 +0000 Kevin Flahaut 6696@https://legacy.forums.gravityhelp.com/ <p>I'm personally not aware of the resolution was to the problem above, but there is an issue saving forms that occasionally creeps up. It's not a bug, it's something due to a specific security configuration on some hosts. </p> <p>You can see this post from a while back that gives some details.</p> <p><a href="http://forum.gravityhelp.com/topic/unable-to-saveupdate-form#post-2758" rel="nofollow">http://forum.gravityhelp.com/topic/unable-to-saveupdate-form#post-2758</a></p> <p>I'm not saying that this IS the issue, but it could be. Can you create and save a new form? Does your current form use a dropdown/select box? </p> https://legacy.forums.gravityhelp.com/topic/bug-forms-spontaneously-stop-being-able-to-be-saved#post-6694 Fri, 25 Jun 2010 18:13:14 +0000 erikajurney 6694@https://legacy.forums.gravityhelp.com/ <p>Any resolution here? I just purchased gravityforms less than an hour ago and I'm having this problem too. WP 2.9.2. </p> https://legacy.forums.gravityhelp.com/topic/bug-forms-spontaneously-stop-being-able-to-be-saved#post-5539 Tue, 18 May 2010 11:02:41 +0000 Carl Hancock 5539@https://legacy.forums.gravityhelp.com/ <p>We would need a login to your site in order to look at this. We can't replicate it on our end. It's working fine for us in WordPress 3.0 beta 2. You can send us a login via our Contact Us form and we can take a look. </p> https://legacy.forums.gravityhelp.com/topic/bug-forms-spontaneously-stop-being-able-to-be-saved#post-5532 Tue, 18 May 2010 10:20:03 +0000 Naomi 5532@https://legacy.forums.gravityhelp.com/ <p>I just tried creating another form with a checkbox or multiple choice and it would not save so I'm pretty sure that's the issue. Once I deleted those fields, it immediately saved. </p> https://legacy.forums.gravityhelp.com/topic/bug-forms-spontaneously-stop-being-able-to-be-saved#post-5528 Tue, 18 May 2010 09:39:28 +0000 Naomi 5528@https://legacy.forums.gravityhelp.com/ <p>I'm not running any other plugins (<a href="http://myavenew.com/plugins.png" rel="nofollow">see here</a>) - I noticed that the issue only occurred when I tried to add a checkbox or multiple choice field. When I added a section header instead, it saved. </p> <p>Here's my form:</p> <p><a href="http://myavenew.com/form.png" rel="nofollow"> after adding a section header</a></p> <p><a href="http://myavenew.com/formnotsaving.png" rel="nofollow"> when trying to add a checkbox</a> </p>