https://legacy.forums.gravityhelp.com/topic/calculations-only-work-in-preview Gravity Support Forums Topic: Calculations only work in preview en-US Mon, 20 Apr 2026 01:12:22 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/calculations-only-work-in-preview#post-83239 Wed, 24 Oct 2012 08:53:14 +0000 Chris Hajer 83239@https://legacy.forums.gravityhelp.com/ <p>You're welcome. Thank you for the update. </p> https://legacy.forums.gravityhelp.com/topic/calculations-only-work-in-preview#post-82085 Thu, 18 Oct 2012 15:58:40 +0000 ultramel123 82085@https://legacy.forums.gravityhelp.com/ <p>Thank you Chris. I finally found it. It was a translation plugin which was loading ver 1.5.1. Once this plugin was disabled, the calculations work. Thank you so much </p> https://legacy.forums.gravityhelp.com/topic/calculations-only-work-in-preview#post-79467 Sun, 07 Oct 2012 23:17:38 +0000 Chris Hajer 79467@https://legacy.forums.gravityhelp.com/ <p>You will have to find out which plugin or function in the theme is loading the outdated jQuery. Sometimes plugins load a specific version because their plugin is known to work with it. Sometimes the plugin will not work with the latest jQuery version.</p> <p>Finding where those files are added will be up to you. Every plugin does it differently. </p> https://legacy.forums.gravityhelp.com/topic/calculations-only-work-in-preview#post-79258 Sat, 06 Oct 2012 04:35:40 +0000 ultramel123 79258@https://legacy.forums.gravityhelp.com/ <p>Thank you for your reply Chris. I have deactivated and deleted the "GD Star Rating" plugin which was loading the additional version of the date picker. </p> <p>How would I go about removing the out dated jquery versions?</p> <p>Thank you so much </p> https://legacy.forums.gravityhelp.com/topic/calculations-only-work-in-preview#post-75963 Tue, 18 Sep 2012 01:56:48 +0000 Chris Hajer 75963@https://legacy.forums.gravityhelp.com/ <p>Where did you do this: "disable css and js"?</p> <p>You still have a script conflict going on. Troubleshooting it is going to be difficult for us from here. However, I see several general problems which need to be resolved before calculations will work.</p> <p>You are loading multiple versions of jQuery:<br /> <a href="https://ajax.googleapis.com/ajax/libs/jquery/1.6.4/jquery.min.js?ver=1.6.4" rel="nofollow">https://ajax.googleapis.com/ajax/libs/jquery/1.6.4/jquery.min.js?ver=1.6.4</a><br /> <a href="http://ajax.googleapis.com/ajax/libs/jquery/1.5.1/jquery.min.js" rel="nofollow">http://ajax.googleapis.com/ajax/libs/jquery/1.5.1/jquery.min.js</a></p> <p>Both versions are old. We use the jQuery version which is included with your WordPress version. You are loading other versions and that's the reason this is not working.</p> <p>You're also loading multiple jQuery UI datepicker scripts:<br /> <a href="http://airport-game-lodge.co.za/wp-includes/js/jquery/ui/jquery.ui.datepicker.min.js?ver=1.8.20" rel="nofollow">http://airport-game-lodge.co.za/wp-includes/js/jquery/ui/jquery.ui.datepicker.min.js?ver=1.8.20</a><br /> <a href="http://airport-game-lodge.co.za/wp-content/plugins...avityforms/js/jquery-ui/ui.datepicker.js?ver=1.6.6" rel="nofollow">http://airport-game-lodge.co.za/wp-content/plugins...avityforms/js/jquery-ui/ui.datepicker.js?ver=1.6.6</a></p> <p>The wp_enqueue_script function aims to eliminate these conflicts. Gravity Forms enqueues its scripts. It's possible your theme or some other plugins are hard-coding their scripts. In any event, you need to remove all these conflicting script versions and let WordPress enqueue the proper version of jQuery. At that point, your form calculations will work. </p> https://legacy.forums.gravityhelp.com/topic/calculations-only-work-in-preview#post-75813 Mon, 17 Sep 2012 05:53:43 +0000 ultramel123 75813@https://legacy.forums.gravityhelp.com/ <p>Thank you for your help Chris. I have disable the "sharing module" from Jetpack plugin, and also ticked the box to "disable css and js". however the page above is still not calculating my form?</p> <p>Any further advice would be greatly appreciated :-)</p> <p>thank you </p> https://legacy.forums.gravityhelp.com/topic/calculations-only-work-in-preview#post-70773 Mon, 13 Aug 2012 01:47:36 +0000 Chris Hajer 70773@https://legacy.forums.gravityhelp.com/ <p>You have a JavaScript error on the page which is preventing the Gravity Forms jQuery from performing the calculations.</p> <pre><code>Timestamp: 8/13/2012 12:45:50 AM Error: TypeError: $(document).on is not a function Source File: <a href="http://airport-game-lodge.co.za/wp-content/plugins/jetpack/modules/sharedaddy/sharing.js?ver=0.1" rel="nofollow">http://airport-game-lodge.co.za/wp-content/plugins/jetpack/modules/sharedaddy/sharing.js?ver=0.1</a> Line: 8</code></pre> <p>Once you fix that, we can check for other errors and see if the calculations are working. </p> https://legacy.forums.gravityhelp.com/topic/calculations-only-work-in-preview#post-70724 Sun, 12 Aug 2012 02:22:18 +0000 ultramel123 70724@https://legacy.forums.gravityhelp.com/ <p>Thank you for your reply. My apologies for the error, the page was set to "private". </p> <p>Here is the link -<br /> <a href="http://airport-game-lodge.co.za/?page_id=1951" rel="nofollow">http://airport-game-lodge.co.za/?page_id=1951</a></p> <p>Thank you so much </p> https://legacy.forums.gravityhelp.com/topic/calculations-only-work-in-preview#post-70680 Sat, 11 Aug 2012 09:32:37 +0000 Chris Hajer 70680@https://legacy.forums.gravityhelp.com/ <p>I got a 404 page not found for that link.</p> <p>If the calculations are not working on the live site but work in preview mode, you likely have a theme or plugin conflict with a JavaScript or jQuery error, which is preventing the Gravity Forms jQuery from working properly. You can begin testing by following these instructions <a href="http://rkt.gs/testing" rel="nofollow">http://rkt.gs/testing</a> </p> <p>With a valid link to your form page we'll be able to help you out. </p> https://legacy.forums.gravityhelp.com/topic/calculations-only-work-in-preview#post-70630 Fri, 10 Aug 2012 18:11:14 +0000 ultramel123 70630@https://legacy.forums.gravityhelp.com/ <p>Hi. I have created some pricing and quantity fields in my form. All the calculations work perfectly when I preview the form, however when i view the page which has the form on it, then the calculations do not work. The calculated fields remain blank, and do not calculated. </p> <p>What could be the problem?</p> <p>Here is a link to my page which has the form:<br /> <a href="http://airport-game-lodge.co.za/?page_id=1951" rel="nofollow">http://airport-game-lodge.co.za/?page_id=1951</a> </p>