https://legacy.forums.gravityhelp.com/topic/campaign-monitor-feed-not-loading Gravity Support Forums Topic: [resolved] Campaign Monitor Feed not loading en-US Mon, 20 Apr 2026 12:06:44 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/campaign-monitor-feed-not-loading#post-20585 Tue, 15 Mar 2011 02:19:05 +0000 dfrayne 20585@https://legacy.forums.gravityhelp.com/ <p>It turns out it was a plugin conflict with WP Security Scan. Once I deactivated that, CM add-on worked fine. Thanks again for the quick responses and very helpful support. </p> https://legacy.forums.gravityhelp.com/topic/campaign-monitor-feed-not-loading#post-20566 Mon, 14 Mar 2011 17:40:23 +0000 Carl Hancock 20566@https://legacy.forums.gravityhelp.com/ <p>Nope, that shouldn't matter. The WordPress sites are independent of each other.</p> <p>It's really difficult to debug something without being able to see it happening, and there are no known issues with the Campaign Monitor Add-On so there is nothing I can refer to as far as known issues/fixes.</p> <p>If there is anyway to get access to the site to take a look that would be the easiest way to determine the issue. </p> https://legacy.forums.gravityhelp.com/topic/campaign-monitor-feed-not-loading#post-20565 Mon, 14 Mar 2011 17:36:11 +0000 dfrayne 20565@https://legacy.forums.gravityhelp.com/ <p>Maybe it's my setup. This might sound odd, but I have a WP install with Gravity/cm plugins in my root dir. and another WP install with Gravity/cm plugins in a subdirectory. I don't want to do multisite. Would that confuse the CM add-on? </p> https://legacy.forums.gravityhelp.com/topic/campaign-monitor-feed-not-loading#post-20557 Mon, 14 Mar 2011 16:31:58 +0000 dfrayne 20557@https://legacy.forums.gravityhelp.com/ <p>Thanks Carl. I just sent the key. I'm not able to send the URL/login due to client security issues, so I will try other avenues. Thanks. </p> https://legacy.forums.gravityhelp.com/topic/campaign-monitor-feed-not-loading#post-20548 Mon, 14 Mar 2011 14:51:40 +0000 Carl Hancock 20548@https://legacy.forums.gravityhelp.com/ <p>Please send us your license key via our Contact Us form and we can look into it.</p> <p>The Gravity Forms License Key has nothing to do with Campaign Monitor not working properly. We'd have to look at your site and see what is going on.</p> <p>If when you send us your license key via our Contact Us form you include a WordPress admin login for the site having the issue (and if possible your Campaign Monitor login) we would be glad to take a look at your integration and see whats going on so you can get up and running.</p> <p>Be sure to reference this forum post in the Contact Us request when doing so, that way we know what it is in reference to. </p> https://legacy.forums.gravityhelp.com/topic/campaign-monitor-feed-not-loading#post-20542 Mon, 14 Mar 2011 13:47:42 +0000 dfrayne 20542@https://legacy.forums.gravityhelp.com/ <p>Sorry, the CM key works (green checkmark), but it's my Gravity developer key that is not working. I tried reinstalling Gravity, but I still get the stop sign. </p> https://legacy.forums.gravityhelp.com/topic/campaign-monitor-feed-not-loading#post-20519 Mon, 14 Mar 2011 11:57:28 +0000 Carl Hancock 20519@https://legacy.forums.gravityhelp.com/ <p>Yes, if you see a stop sign instead of a green check that means your API key was rejected by the Campaign Monitor API. I would double check that your key was entered properly and re-try. If you don't get a green checkmark that means the API key didn't verify and the Add-On won't work because it can't communicate with the Campaign Monitor API. </p> https://legacy.forums.gravityhelp.com/topic/campaign-monitor-feed-not-loading#post-20493 Mon, 14 Mar 2011 01:55:14 +0000 dfrayne 20493@https://legacy.forums.gravityhelp.com/ <p>Hi. In the CM setup (Forms&gt;Campaign Monitor), I can select a Client, then a Contact List, but when it comes to Gravity Form, it hangs up - I see the form name, but there are no fields dropping down, just my little Mac spinning wheel endlessly turning.</p> <p>I have setup another CM Feed successfully on another WP install, but this one is not working. Any ideas?</p> <p>Also: I am trying to link this to the same Client as the other WP install, but a different Contact List.</p> <p>Another point that might contribute: in my settings, when I enter my developer key, I see a stop sign instead of a green check. Don't know if that could be the issue? </p>