https://legacy.forums.gravityhelp.com/topic/cant-access-documentation-or-faq Gravity Support Forums Topic: Can't access Documentation or FAQ en-US Wed, 22 Apr 2026 03:40:18 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/cant-access-documentation-or-faq#post-20206 Wed, 09 Mar 2011 12:15:42 +0000 wellsites 20206@https://legacy.forums.gravityhelp.com/ <p>Thank you. That's been done and it all works now. </p> https://legacy.forums.gravityhelp.com/topic/cant-access-documentation-or-faq#post-20060 Mon, 07 Mar 2011 13:53:02 +0000 Carl Hancock 20060@https://legacy.forums.gravityhelp.com/ <p>This means you registered on the support site using the wrong email address. I just checked and the email you registered with is not the email address you used to purchase Gravity Forms on PayPal. You will need to select Edit Profile and change your email address to the correct email address. This would be the email address that the license key and download link was sent to and that your PayPal payment was associated with. </p> https://legacy.forums.gravityhelp.com/topic/cant-access-documentation-or-faq#post-20059 Mon, 07 Mar 2011 13:42:15 +0000 wellsites 20059@https://legacy.forums.gravityhelp.com/ <p>We have purchased a single license for our site. I have registered our email address.<br /> Yet when I login and try to access the documentation or Forums, it complains that I don't have a support license.</p> <p>Please help. This is very frustrating. </p>