https://legacy.forums.gravityhelp.com/topic/change-product-name-for-paypal-sku Gravity Support Forums Topic: Change Product Name For Paypal - SKU? en-US Sun, 10 May 2026 13:35:19 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/change-product-name-for-paypal-sku#post-147989 Sat, 16 Feb 2013 18:35:02 +0000 Chris Hajer 147989@https://legacy.forums.gravityhelp.com/ <p>Sure thing. Let us know if you need more assistance. </p> https://legacy.forums.gravityhelp.com/topic/change-product-name-for-paypal-sku#post-147952 Sat, 16 Feb 2013 16:25:52 +0000 Matt 147952@https://legacy.forums.gravityhelp.com/ <p>Thanks Chris for your help! </p> https://legacy.forums.gravityhelp.com/topic/change-product-name-for-paypal-sku#post-147790 Sat, 16 Feb 2013 10:25:24 +0000 Chris Hajer 147790@https://legacy.forums.gravityhelp.com/ <p>@Matt, the email notification of new replies in the forum software we use, bbPress, is flaky sometimes. Sorry about that.</p> <p>The best examples for code are posted in related topics here:<br /> <a href="http://www.gravityhelp.com/forums/tags/gform_paypal_query" rel="nofollow">http://www.gravityhelp.com/forums/tags/gform_paypal_query</a></p> <p>Look at the code posted by Dana Cobb in two replies in that topic.</p> <p>The code example on the documentation page is far more complex than you need. </p> https://legacy.forums.gravityhelp.com/topic/change-product-name-for-paypal-sku#post-147233 Fri, 15 Feb 2013 10:28:00 +0000 Matt 147233@https://legacy.forums.gravityhelp.com/ <p>Definitely....im comfortable with php but I dont know how to format the string to have it change the label - would you be able to help me out with an example?</p> <p>Also, for some reason, im not getting any emails when this thread is updated except for the first one - is that normal? </p> https://legacy.forums.gravityhelp.com/topic/change-product-name-for-paypal-sku#post-146885 Thu, 14 Feb 2013 07:54:45 +0000 Chris Hajer 146885@https://legacy.forums.gravityhelp.com/ <p>It <strong>is</strong> because you're using a single product. You will have the option to set a label and a value separately if you use radio buttons or drop down. However, you can change the information which is sent to PayPal by using the gform_paypal_query filter: <a href="http://www.gravityhelp.com/documentation/page/Gform_paypal_query" rel="nofollow">http://www.gravityhelp.com/documentation/page/Gform_paypal_query</a></p> <p>Would that work for you? </p> https://legacy.forums.gravityhelp.com/topic/change-product-name-for-paypal-sku#post-146700 Wed, 13 Feb 2013 17:04:32 +0000 Matt 146700@https://legacy.forums.gravityhelp.com/ <p>Hey Chris - you know whats odd, I dont have those fields in my product section. </p> <p>My product properties page (im using a single product type) only shows field label and price. In the advanced tab I have an admin label. </p> <p>Is it because im not using the dropdown to select the type of product? And I'd want the customer to see "black shoes" when using the form but I want paypal to see ITM-1 when the transaction comes to them....does that make sense? </p> https://legacy.forums.gravityhelp.com/topic/change-product-name-for-paypal-sku#post-146516 Wed, 13 Feb 2013 07:42:01 +0000 Chris Hajer 146516@https://legacy.forums.gravityhelp.com/ <p>I think we're talking about the same thing. When you configure a product, you have a Label, a Value and a Price. Make the Label "black shoes" and the Value "ITM-1" and when it's sent to PayPal, the transaction there will say "black shoes" but your entry will say "ITM-1". The notifications (admin and user) will say "black shoes" by default.</p> <p>Please see these screenshots: <a href="http://minus.com/mX1fDOO9OilPx" rel="nofollow">http://minus.com/mX1fDOO9OilPx</a></p> <p>The form is located here: <a href="http://gravity.chrishajer.com/purchase-a-baseball-bat/" rel="nofollow">http://gravity.chrishajer.com/purchase-a-baseball-bat/</a></p> <p>I don't think the checkout will work (since this is not a live transaction), but you can see what PayPal will see when the visitor is directed there. </p> https://legacy.forums.gravityhelp.com/topic/change-product-name-for-paypal-sku#post-146428 Wed, 13 Feb 2013 01:11:50 +0000 Matt 146428@https://legacy.forums.gravityhelp.com/ <p>Hey Chris - do you mean use ITM-1 in the admin label field and then "black shoes" in the field label? </p> https://legacy.forums.gravityhelp.com/topic/change-product-name-for-paypal-sku#post-146385 Tue, 12 Feb 2013 22:32:34 +0000 Chris Hajer 146385@https://legacy.forums.gravityhelp.com/ <p>When you define your products, can you use the <strong>value</strong> for for ITM-1 and the <strong>label</strong> for "black shoes"? </p> https://legacy.forums.gravityhelp.com/topic/change-product-name-for-paypal-sku#post-146350 Tue, 12 Feb 2013 19:04:39 +0000 Matt 146350@https://legacy.forums.gravityhelp.com/ <p>I'd like to create an item SKU essentially (For example ITM-1) for a product name (for example Black Shoes) so that when the processing goes to paypal the customer sees "black shoes" but paypal and myself see "ITM-1" - how can I do this?</p> <p>Thanks in advance </p>