https://legacy.forums.gravityhelp.com/topic/check-box-options-not-being-sent-to-paypal Gravity Support Forums Topic: Check box options not being sent to PayPal en-US Mon, 20 Apr 2026 03:27:25 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/check-box-options-not-being-sent-to-paypal#post-33833 Mon, 29 Aug 2011 15:17:05 +0000 Carl Hancock 33833@https://legacy.forums.gravityhelp.com/ <p>If the form isn't redirecting to PayPal it is because no product was selected or the total is $0.00, in which case it will not redirect to PayPal.</p> <p>It sounds like you don't have a Product Field on that form and are only using an Option Field. Your form HAS to have a Product Field if you are using Pricing Fields. Options are Options of a Product, they do not exist by themselves. Options are things such as size, color, etc. The Product is what you are actually selling (ex. t-shirt).</p> <p>So you need to make sure your form has a Product Field on it. You mentioned Checkboxes which are only available as an option on the Option Field so i'm assuming this is the problem. </p> https://legacy.forums.gravityhelp.com/topic/check-box-options-not-being-sent-to-paypal#post-33646 Fri, 26 Aug 2011 13:43:58 +0000 alsc 33646@https://legacy.forums.gravityhelp.com/ <p>Did you set up the form in the PayPal add on? </p> https://legacy.forums.gravityhelp.com/topic/check-box-options-not-being-sent-to-paypal#post-33604 Fri, 26 Aug 2011 01:03:18 +0000 debmc99 33604@https://legacy.forums.gravityhelp.com/ <p>Hello,</p> <p>I have 2 other forms on a website sending payment to PayPal. They are working. But I have a third for with 4 check box options for different prices which is not going to PayPal. I simply get a notification message saying the form was submitted. I never get to the PayPal screen with the check box option. Can you please help me?</p> <p><a href="http://txaee.org/wordpress/?page_id=16" rel="nofollow">http://txaee.org/wordpress/?page_id=16</a></p> <p>Thank you. </p>