https://legacy.forums.gravityhelp.com/topic/conditional-logic-not-working-correctly-2 Gravity Support Forums Topic: Conditional Logic not working correctly en-US Mon, 20 Apr 2026 04:51:37 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/conditional-logic-not-working-correctly-2#post-75838 Mon, 17 Sep 2012 09:12:34 +0000 Chris Hajer 75838@https://legacy.forums.gravityhelp.com/ <p>Sounds like this problem is unrelated to Gravity Forms. I'm not sure why your colorbox stopped working. </p> https://legacy.forums.gravityhelp.com/topic/conditional-logic-not-working-correctly-2#post-75713 Sun, 16 Sep 2012 16:15:47 +0000 Christinarule 75713@https://legacy.forums.gravityhelp.com/ <p>That is probably what it is... I must have messed something up because I'm assuming when you click on this link "watch trailer" <a href="http://pct.wpengine.com/movie/hope-springs/" rel="nofollow">http://pct.wpengine.com/movie/hope-springs/</a> it should popup in the Color box. That is no longer happening. </p> <p>It's not using a plugin of any kind all the plugins that were on the site when I started are still there and active. The way that the site is setup on the backend is there is a "Movie" tab(similar to posts) on the left hand menu ( see screenshot:<br /> <a href="http://pct.wpengine.com/wp-content/uploads/2012/07/Screen-Shot-2012-09-16-at-4.13.46-PM.png)" rel="nofollow">http://pct.wpengine.com/wp-content/uploads/2012/07/Screen-Shot-2012-09-16-at-4.13.46-PM.png)</a></p> <p> and the user can go in and add a movie and set all the information there. I don't know what exactly I disabled but I can't imagine touching anything that would mess up the trailer from popping up . </p> https://legacy.forums.gravityhelp.com/topic/conditional-logic-not-working-correctly-2#post-75709 Sun, 16 Sep 2012 15:57:49 +0000 Chris Hajer 75709@https://legacy.forums.gravityhelp.com/ <p>It's never good when things fix themselves. Is it possible the plugin or code which was outputting the <strong>$(".youtube").colorbox</strong> code is no longer active, or is not present on the page you're currently working with? Sounds like it could be a colorbox script OR a YouTube script. Maybe a colorbox script to put a YouTube video in a colorbox modal? </p> https://legacy.forums.gravityhelp.com/topic/conditional-logic-not-working-correctly-2#post-75708 Sun, 16 Sep 2012 15:55:32 +0000 Christinarule 75708@https://legacy.forums.gravityhelp.com/ <p>Hi Chris. It seems that the form is now working. I'm not sure why it's working now but I guess its a good thing.... just wish I knew why </p> https://legacy.forums.gravityhelp.com/topic/conditional-logic-not-working-correctly-2#post-75661 Sun, 16 Sep 2012 10:12:10 +0000 Chris Hajer 75661@https://legacy.forums.gravityhelp.com/ <p>The form is not showing up because you have this JavaScript error now:</p> <pre><code>Timestamp: 9/16/2012 9:10:26 AM Error: TypeError: $(&quot;.youtube&quot;).colorbox is not a function Source File: <a href="http://poconocommunitytheater.org/test/" rel="nofollow">http://poconocommunitytheater.org/test/</a> Line: 231</code></pre> <p>Find and fix that problem and we will take a look again. JavaScript errors will prevent Gravity Forms from showing the form, because Gravity Forms utilizes jQuery to display the form. Conflicts will keep the form from showing. </p> https://legacy.forums.gravityhelp.com/topic/conditional-logic-not-working-correctly-2#post-75597 Sat, 15 Sep 2012 19:02:02 +0000 Christinarule 75597@https://legacy.forums.gravityhelp.com/ <p>Hey so I increased the memory and it seem to let me install the plugin! But now my form isn't showing up! GRRR </p> https://legacy.forums.gravityhelp.com/topic/conditional-logic-not-working-correctly-2#post-75591 Sat, 15 Sep 2012 18:46:39 +0000 Christinarule 75591@https://legacy.forums.gravityhelp.com/ <p>I got access to the server here arte the error logs...</p> <p><a href="http://poconocommunitytheater.org/wp-content/uploads/2012/09/Screen-Shot-2012-09-15-at-6.44.53-PM.png" rel="nofollow">http://poconocommunitytheater.org/wp-content/uploads/2012/09/Screen-Shot-2012-09-15-at-6.44.53-PM.png</a></p> <p><a href="http://poconocommunitytheater.org/wp-content/uploads/2012/09/Screen-Shot-2012-09-15-at-6.44.44-PM.png" rel="nofollow">http://poconocommunitytheater.org/wp-content/uploads/2012/09/Screen-Shot-2012-09-15-at-6.44.44-PM.png</a> </p> https://legacy.forums.gravityhelp.com/topic/conditional-logic-not-working-correctly-2#post-75575 Sat, 15 Sep 2012 17:43:00 +0000 Christinarule 75575@https://legacy.forums.gravityhelp.com/ <p>okay thanks. I'm Trying to get the server information from their old web guy. For the time being I'm going to try and install it on my server and see if I can get it working on there. Thanks so much for helping me out. Always am amazed at GF customer service.</p> <p>and yes I am running the latest version of WP </p> https://legacy.forums.gravityhelp.com/topic/conditional-logic-not-working-correctly-2#post-75560 Sat, 15 Sep 2012 16:37:23 +0000 Chris Hajer 75560@https://legacy.forums.gravityhelp.com/ <p>Your error screen just shows you are receiving a 500 Internal Server error. You need to see the logs or display errors to the screen to see what the error is. It can be a theme or plugin conflict, or it can be due to running out of RAM. Either of those errors will show up in the log. The white screen and error message from the browser is just telling you there was a problem. We need to know what the problem is.</p> <p>It's not really weird that it worked with an older version. The plugin has grown larger since that ancient version, and it has more functionality now. It could be taxing the resources on your server, or there can be a plugin conflict which needs to be resolved.</p> <p>Please be sure you are running the latest WordPress as well. I can't tell from the source of the page which version you are running (maybe it's already 3.4.2?) </p> https://legacy.forums.gravityhelp.com/topic/conditional-logic-not-working-correctly-2#post-75556 Sat, 15 Sep 2012 16:19:34 +0000 Christinarule 75556@https://legacy.forums.gravityhelp.com/ <p>Hey Chris, Thanks for the help. I activated the default wp theme and tried to install the lastest version of GF and got the same issue. This time I did it in Chrome and I got the attached error:<br /> <a href="http://poconocommunitytheater.org/wp-content/uploads/2012/09/Screen-Shot-2012-09-15-at-4.14.23-PM.png" rel="nofollow">http://poconocommunitytheater.org/wp-content/uploads/2012/09/Screen-Shot-2012-09-15-at-4.14.23-PM.png</a></p> <p>it's weird because it works fine with Gravity-Forms-v1.4.3.1 but I need to be able to use paypal on the form and I don't think I'm able to do that with that version. </p>