https://legacy.forums.gravityhelp.com/topic/conditional-shortcode-not-working-as-expected Gravity Support Forums Topic: Conditional Shortcode not working as expected en-US Mon, 20 Apr 2026 19:00:44 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/conditional-shortcode-not-working-as-expected#post-65273 Sun, 08 Jul 2012 18:11:48 +0000 Chris Hajer 65273@https://legacy.forums.gravityhelp.com/ <p>jw, please begin a new topic and ask your question there. This topic is dead. Please feel free to reference this topic if it's relevant. We'll be happy to provide you individual support for your specific question. Thank you. </p> https://legacy.forums.gravityhelp.com/topic/conditional-shortcode-not-working-as-expected#post-65260 Sun, 08 Jul 2012 17:30:05 +0000 jwmcgregor 65260@https://legacy.forums.gravityhelp.com/ <p>I was following this thread as I have a similar problem and it petered out .. what was the result? </p> https://legacy.forums.gravityhelp.com/topic/conditional-shortcode-not-working-as-expected#post-59996 Wed, 23 May 2012 04:03:37 +0000 TiborP 59996@https://legacy.forums.gravityhelp.com/ <p>You got mail :-) </p> https://legacy.forums.gravityhelp.com/topic/conditional-shortcode-not-working-as-expected#post-59937 Tue, 22 May 2012 15:48:32 +0000 David Peralty 59937@https://legacy.forums.gravityhelp.com/ <p>Yes, if it isn't working correctly still, shoot me an e-mail at the address provided in my previous response, making sure to link to this forum post in your e-mail so I know what issue to solve. ;) </p> https://legacy.forums.gravityhelp.com/topic/conditional-shortcode-not-working-as-expected#post-59936 Tue, 22 May 2012 15:44:25 +0000 TiborP 59936@https://legacy.forums.gravityhelp.com/ <p>Sorry for my late response David; would you need a login for the site? I can arrange that tomorrow and send you an email. Thanks again! </p> https://legacy.forums.gravityhelp.com/topic/conditional-shortcode-not-working-as-expected#post-59395 Fri, 18 May 2012 08:27:30 +0000 David Peralty 59395@https://legacy.forums.gravityhelp.com/ <p>So the confusing element of this is that you mentioned it worked when you had your condition as "contains", but it isn't working when you have condition "is" am I correct in that? Can you send WordPress details to <a href="mailto:peralty@rocketgenius.com">peralty@rocketgenius.com</a> so I can look through this and see if I can figure it out? </p> https://legacy.forums.gravityhelp.com/topic/conditional-shortcode-not-working-as-expected#post-59373 Fri, 18 May 2012 05:03:19 +0000 TiborP 59373@https://legacy.forums.gravityhelp.com/ <p>I have now tried with values turned on, using:</p> <p>[gravityforms action="conditional" merge_tag="{I want to order the following whitepapers:8}" condition="is" value="Online-reputatiemanagement"]</p> <p>Also without succes. I did also try to use numbers as (custom) values with the same (i.e. no) result.</p> <p>Thanks again for keeping up!</p> <p>BTW: I don't seem to recieve update notifications for this thread, although checking the "Subscribe" box underneath. </p> https://legacy.forums.gravityhelp.com/topic/conditional-shortcode-not-working-as-expected#post-59246 Thu, 17 May 2012 08:02:06 +0000 David Peralty 59246@https://legacy.forums.gravityhelp.com/ <p>Can you make sure you turn on values in your checkboxes field and make sure your values don't have spaces and test that? </p> https://legacy.forums.gravityhelp.com/topic/conditional-shortcode-not-working-as-expected#post-59227 Thu, 17 May 2012 03:26:58 +0000 TiborP 59227@https://legacy.forums.gravityhelp.com/ <p>I have a form on which visitors can order whitepapers, with a form field using multiple checkboxes to select the whitepaper(s) of their choice. Depending on their selection I want to send an auto-reply with the link(s) to the PDF file(s) they selected in the form. </p> <p>The shortcode I am using is:<br /> [gravityforms action="conditional" merge_tag="{I want to order the following whitepapers:8}" condition="is" value="Online reputatiemanagement"]<br /> <a href="http://www.mydomain.nl/downloads/online-reputatiemanagement.pdf" rel="nofollow">http://www.mydomain.nl/downloads/online-reputatiemanagement.pdf</a><br /> [/gravityforms]</p> <p>The "value" is corresponding with the (7 different) field value(s) that are used in the form.</p> <p>When using the "is" conditional, it seems the condition is not met (??), and no link appears in the email. When using "contains" it does work, but that does not provide enough filtering.</p> <p>Thanks! </p> https://legacy.forums.gravityhelp.com/topic/conditional-shortcode-not-working-as-expected#post-59153 Wed, 16 May 2012 11:03:57 +0000 David Peralty 59153@https://legacy.forums.gravityhelp.com/ <p>Can you give me more of an idea of what you are trying to accomplish? What does your conditional look like so far? </p>