https://legacy.forums.gravityhelp.com/topic/confirmation-message-anchor-not-working Gravity Support Forums Topic: Confirmation Message Anchor not working en-US Wed, 22 Apr 2026 14:21:53 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/confirmation-message-anchor-not-working#post-48752 Wed, 08 Feb 2012 17:37:18 +0000 Carl Hancock 48752@https://legacy.forums.gravityhelp.com/ <p>The confirmation anchor works, so it's not going to be an issue with the hook. I would make sure that the code was implemented properly and double check the implementation. We don't have any other users reporting a problem with applying the anchor via the hook and nothing has changed with that code.</p> <p>The fact that you are having problems with the AJAX, which you should not be, points to bigger issues and possibly something else on your site that is causing problems with the forms. AJAX should work, if it does not it's because there is something on your site preventing it from functioning.</p> <p>In order to take a look at this we'd need access to the site. The URL, the URL to the page containing the form, WordPress admin login and FTP login. We would have to take a look at how you have it implemented and why AJAX isn't working and see what it interfering with it.</p> <p>I have replied to your Priority Support request and we can handle it there. I am closing this thread. </p> https://legacy.forums.gravityhelp.com/topic/confirmation-message-anchor-not-working#post-48728 Wed, 08 Feb 2012 14:51:32 +0000 reelseo 48728@https://legacy.forums.gravityhelp.com/ <p>BTW - just to avoid confusion - I already added the code to our functions.php file in the theme as described on <a href="http://www.gravityhelp.com/documentation/page/Gform_confirmation_anchor" rel="nofollow">http://www.gravityhelp.com/documentation/page/Gform_confirmation_anchor</a> </p> https://legacy.forums.gravityhelp.com/topic/confirmation-message-anchor-not-working#post-48727 Wed, 08 Feb 2012 14:46:02 +0000 reelseo 48727@https://legacy.forums.gravityhelp.com/ <p>Can someone please help me here? Posted this a week ago and would really love your help. </p> https://legacy.forums.gravityhelp.com/topic/confirmation-message-anchor-not-working#post-47879 Tue, 31 Jan 2012 00:50:20 +0000 reelseo 47879@https://legacy.forums.gravityhelp.com/ <p>Far more than 48 hours. Is anyone here to offer support? pleaseeeee </p> https://legacy.forums.gravityhelp.com/topic/confirmation-message-anchor-not-working#post-47699 Sun, 29 Jan 2012 13:32:18 +0000 reelseo 47699@https://legacy.forums.gravityhelp.com/ <p>Hello? </p> https://legacy.forums.gravityhelp.com/topic/confirmation-message-anchor-not-working#post-47445 Thu, 26 Jan 2012 15:20:34 +0000 reelseo 47445@https://legacy.forums.gravityhelp.com/ <p>Hello. I've read <a href="http://www.gravityhelp.com/forums/topic/redirect-after-failed-form-redirect-to-page-w-anchor#post-9592" rel="nofollow">http://www.gravityhelp.com/forums/topic/redirect-after-failed-form-redirect-to-page-w-anchor#post-9592</a> and implemented the change to functions. It was working a few months ago prior to upgrading to the most recent version but it's no longer working and the ajax never works on my site. Im ok without the ajax (though I wish it worked), but when they submit the form, they cant see the confirmation message as the anchor doesnt take them to the message. Can you please help me with this as we have people submitting multiple times not realizing their entry was successful. Thanks in advance </p>