https://legacy.forums.gravityhelp.com/topic/confirmation-redirect-not-working-1 Gravity Support Forums Topic: Confirmation redirect not working en-US Mon, 20 Apr 2026 10:09:31 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/confirmation-redirect-not-working-1#post-79094 Fri, 05 Oct 2012 08:52:08 +0000 Chris Hajer 79094@https://legacy.forums.gravityhelp.com/ <p>I saw a couple problems on that page. There is a double AJAX spinner after submit, and also this JavaScript error after submission:</p> <pre><code>Timestamp: 10/5/2012 7:50:20 AM Error: ReferenceError: Shadowbox is not defined Source File: <a href="http://www.photoshopelementsuser.com/elementsuser-starter-kit-1/" rel="nofollow">http://www.photoshopelementsuser.com/elementsuser-starter-kit-1/</a> Line: 336</code></pre> https://legacy.forums.gravityhelp.com/topic/confirmation-redirect-not-working-1#post-78951 Thu, 04 Oct 2012 15:47:46 +0000 David Peralty 78951@https://legacy.forums.gravityhelp.com/ <p>Hi ricklepage - Can you try the following steps to try to isolate the potential issue that might be occurring?</p> <p><a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a> </p> https://legacy.forums.gravityhelp.com/topic/confirmation-redirect-not-working-1#post-78948 Thu, 04 Oct 2012 15:23:49 +0000 ricklepage 78948@https://legacy.forums.gravityhelp.com/ <p>My email submission page at <a href="http://www.elementsuser.com" rel="nofollow">http://www.elementsuser.com</a> just stopped working properly. Visitors are supposed to be able to enter their email address, click the submit (aka "Download Now") button, and be redirected to this page: <a href="http://www.photoshopelementsuser.com/elementsuser-starter-kit-1/" rel="nofollow">http://www.photoshopelementsuser.com/elementsuser-starter-kit-1/</a></p> <p>This was working fine until this morning. </p> <p>Now, the form still logs their email address, but fails to send them to the confirmation page. I've tried using the "Page" feature and putting in a URL directly. </p> <p>I'm at a loss as to what might have happened. </p>