https://legacy.forums.gravityhelp.com/topic/connection-was-reset-preventing-edits-etc Gravity Support Forums Topic: Connection was Reset preventing edits etc en-US Sun, 19 Apr 2026 23:39:00 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/connection-was-reset-preventing-edits-etc#post-58159 Tue, 08 May 2012 11:46:00 +0000 Strangeman 58159@https://legacy.forums.gravityhelp.com/ <p>Have you found anything out yet? </p> https://legacy.forums.gravityhelp.com/topic/connection-was-reset-preventing-edits-etc#post-57764 Fri, 04 May 2012 12:11:33 +0000 Strangeman 57764@https://legacy.forums.gravityhelp.com/ <p>Thanks Alex, I appreciate that. I have sent details as you suggested </p> https://legacy.forums.gravityhelp.com/topic/connection-was-reset-preventing-edits-etc#post-57757 Fri, 04 May 2012 11:12:04 +0000 Alex Cancado 57757@https://legacy.forums.gravityhelp.com/ <p>I am not sure if I will be able to help, but if you send me an FTP login to <a href="mailto:alex@rocketgenius.com">alex@rocketgenius.com</a>, I will be glad to dig a little deeper and see if there anything that can be done on our end to get this resolved or to help you troubleshoot this problem. </p> https://legacy.forums.gravityhelp.com/topic/connection-was-reset-preventing-edits-etc#post-57741 Fri, 04 May 2012 10:26:03 +0000 Strangeman 57741@https://legacy.forums.gravityhelp.com/ <p>At the moment I seem to be caught in the middle somewhat, as they can't see anything which gives them any indication of what might be the problem. </p> https://legacy.forums.gravityhelp.com/topic/connection-was-reset-preventing-edits-etc#post-57664 Thu, 03 May 2012 16:56:44 +0000 Strangeman 57664@https://legacy.forums.gravityhelp.com/ <p>Ok thanks - I'll see what they say. </p> https://legacy.forums.gravityhelp.com/topic/connection-was-reset-preventing-edits-etc#post-57662 Thu, 03 May 2012 16:53:42 +0000 Rob Harrell 57662@https://legacy.forums.gravityhelp.com/ <p>You can set WP_DEBUG=true in your wp-config.php and see if you get an actual error to send them. Otherwise, just send them the link to the page and tell them what is happening. </p> https://legacy.forums.gravityhelp.com/topic/connection-was-reset-preventing-edits-etc#post-57653 Thu, 03 May 2012 16:25:32 +0000 Strangeman 57653@https://legacy.forums.gravityhelp.com/ <p>Any suggestions as to what I should say which might give them a clue what I was talking about? </p> https://legacy.forums.gravityhelp.com/topic/connection-was-reset-preventing-edits-etc#post-57630 Thu, 03 May 2012 13:57:12 +0000 Rob Harrell 57630@https://legacy.forums.gravityhelp.com/ <p>Well, I just talked with one of our developers and showed him what was going on. The consensus was this was out of our league to try to troubleshoot and that you should contact your host/server as they will have better tools and logs to help you try to figure out what's going on. </p> https://legacy.forums.gravityhelp.com/topic/connection-was-reset-preventing-edits-etc#post-57506 Wed, 02 May 2012 17:31:36 +0000 Strangeman 57506@https://legacy.forums.gravityhelp.com/ <p>This is my newest website, and I tried gravity forms on its own before installing any other plugins and still got the error.<br /> I have just switched to the 2011 theme and the error still occurs, although that is without disabling the other plugins.<br /> Does that qualify as a thorough check? </p> https://legacy.forums.gravityhelp.com/topic/connection-was-reset-preventing-edits-etc#post-57469 Wed, 02 May 2012 15:23:56 +0000 Rob Harrell 57469@https://legacy.forums.gravityhelp.com/ <p>Got it - can you 100% confirm for me that you have run through the instructions that we have here for checking for plugin/theme conflicts.</p> <p><a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a> </p>