https://legacy.forums.gravityhelp.com/topic/data-not-sent-to-mailchimp-when-opt-in-condition-not-checked Gravity Support Forums Topic: Data not sent to Mailchimp when Opt-in condition not checked en-US Tue, 21 Apr 2026 21:19:30 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/data-not-sent-to-mailchimp-when-opt-in-condition-not-checked#post-355489 Mon, 01 Jul 2013 08:13:28 +0000 btozcreative 355489@https://legacy.forums.gravityhelp.com/ <p>Try rewording your opt-in condition question and using some fancy conditional logic. </p> <p>Instead of asking them up front if they would like to subscribe to your newsletter ask them:</p> <p>(1) Do you currently subscribe to my newsletter?<br /> -------- yes<br /> -------- no<br /> -------- I don't know (for your conditional logic, this will function the same as a no)</p> <p>If they say yes, ask them to fill out a brief survey so you can better sever them content they want - and which point show them the groups survey. If they say, no, ask them if they would like to opt in for your newsletter ~ and if they do, again, show them the groups survey.</p> <p>The key here is to set the opt-in question to have a default of "YES" (the opt-in value), but to keep it HIDDEN if they say "YES" to question (1). By saying "YES," to question (1) they are forced to keep the opt-in question value set to TRUE, thus meeting the MailChimp submission opt-in conditions without even having to ask them.. Only by saying "NO" or "I DON'T KNOW," they are given the opportunity to change the MailChimp opt-in condition to FALSE. Here's to hoping they don't!</p> <p>Does that make sense? Have I explained this well enough? </p> https://legacy.forums.gravityhelp.com/topic/data-not-sent-to-mailchimp-when-opt-in-condition-not-checked#post-328630 Mon, 17 Jun 2013 09:30:53 +0000 David Peralty 328630@https://legacy.forums.gravityhelp.com/ <p>The only way to do that is to not have an opt-in condition, and that's not really ideal as it would subscribe everyone. There isn't anything in between those (check them even if they don't opt-in?) </p> https://legacy.forums.gravityhelp.com/topic/data-not-sent-to-mailchimp-when-opt-in-condition-not-checked#post-328606 Mon, 17 Jun 2013 09:18:14 +0000 Xilopix 328606@https://legacy.forums.gravityhelp.com/ <p>Hi,</p> <p>I want to use GF MC addon to add people to different Mailchimp groups depending on the forms they are using.</p> <p>When people use the forms and check the opt-in condition ('subscribe to the newsletter') everything works fine and the data is sent to mailchimp (name, email, group, etc.)</p> <p>But, when people have ALREADY SUBSCRIBED to the newsletter, they don't check the opt-in condition (of course), so Gravity Form doesnt sent any data to Mailchimp... be it name, email, groups or anything.</p> <p>How can I make sure GF always check if people are already subscribed and update their information (even when they don't check the "subscribe to newsletter" opt-in condition) ?</p> <p>Thanks a lot. </p>