https://legacy.forums.gravityhelp.com/topic/dev-license-renwal Gravity Support Forums Topic: Dev License Renewal en-US Mon, 20 Apr 2026 06:06:50 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/dev-license-renwal#post-28896 Thu, 30 Jun 2011 12:56:59 +0000 jchopick 28896@https://legacy.forums.gravityhelp.com/ <p>Thanks Carl,</p> <p>Email Sent....</p> <p>Jeff </p> https://legacy.forums.gravityhelp.com/topic/dev-license-renwal#post-28891 Thu, 30 Jun 2011 12:04:54 +0000 Jason 28891@https://legacy.forums.gravityhelp.com/ <p>Thanks Carl. Appreciate the work you guys are doing. Peace. </p> https://legacy.forums.gravityhelp.com/topic/dev-license-renwal#post-28864 Thu, 30 Jun 2011 10:22:33 +0000 Carl Hancock 28864@https://legacy.forums.gravityhelp.com/ <p>@jchopick If you received an actual email from me saying you would receive lifetime support then simply contact me via email at <a href="mailto:carl@rocketgenius.com">carl@rocketgenius.com</a> and provide the email if you still have it, otherwise I can search your email address to find it in my GMail. I did provide some users with lifetime support during that time period, but you would have to contact me to have it updated. You'll also see I never said the cutoff was July 30th in that email because May 1st was when the change went into effect and we gave some users until the end of May as a grace period. But drop me a line because you were one of the people I had told we would give lifetime support to.</p> <p>@adamfoale You have purchased 2 licenses, a Personal License (then a single site license) on July 7th, 2010 and a Business License (then a multi-site license) on September 6th, 2010. Both after the new terms of service were in effect and neither of which are a Developer License. I don't see a Developer License order with your email address, so unless you placed it using a different email address I show no record of it.</p> <p>@Jason You purchased a Developer License on July 27th, 2010. You receive 1 year of support and software updates. If you wish to continue receiving support and software updates, you will need to renew your license. License renewals are at a 50% discount for the Developer License so they are not full price. You can renew your license from the My Account page on this site.</p> <p>The Pricing &amp; Purchase page has clearly stated that only 1 year of support and software updates are included with your purchase since we implemented this policy on May 1st, 2010. </p> https://legacy.forums.gravityhelp.com/topic/dev-license-renwal#post-28837 Wed, 29 Jun 2011 21:46:33 +0000 Jason 28837@https://legacy.forums.gravityhelp.com/ <p>Sorry... I'm actually confused as to what the license is that I have to purchase? Do I have to purchase another license to continue using the plugins or is it just for support?</p> <p>I was understanding that it was unlimited lifetime support./license. It was the first time today that I saw anything about renewing a license and anything about it expiring. </p> https://legacy.forums.gravityhelp.com/topic/dev-license-renwal#post-28834 Wed, 29 Jun 2011 21:05:10 +0000 jchopick 28834@https://legacy.forums.gravityhelp.com/ <p>Carl, here is the email you sent me.</p> <p>Hello Jeff,</p> <p>Yes you will receive lifetime support and updates. We have a grace period on the deal to allow for people that wanted to upgrade to have time to do so. Plus we were out of town this past week so we were slower than usual to respond to requests.</p> <p>I have created you an upgrade coupon code that will give you $50 off the price of the Developer License. Use this coupon code when checking out at <a href="http://www.gravityforms.com" rel="nofollow">http://www.gravityforms.com</a> to receive your discount.</p> <p>Your coupon code is: CHOPICKDEV50</p> <p>Once you purchase the Developer License you will receive a new license key that you will want to use on your sites. Be sure to swap it out.</p> <p>Cheers,</p> <p>Carl Hancock </p> https://legacy.forums.gravityhelp.com/topic/dev-license-renwal#post-28833 Wed, 29 Jun 2011 21:01:36 +0000 adamfoale 28833@https://legacy.forums.gravityhelp.com/ <p>Hi Carl, I'm in the same boat here. I'm pretty sure I purchased a dev licence (and like Jeff, it used to say Never Expires) but now it says my 'personal' licence expires in 6 days? Definately not right in my eyes... Can you check for me please? </p> https://legacy.forums.gravityhelp.com/topic/dev-license-renwal#post-28832 Wed, 29 Jun 2011 20:57:32 +0000 jchopick 28832@https://legacy.forums.gravityhelp.com/ <p>Carl, I spoke to you before I purchased my dev license and you said the cut off was july 31st. Also my dev license has always said never expires until I got this email. Something sounds wrong!</p> <p>Jeff </p> https://legacy.forums.gravityhelp.com/topic/dev-license-renwal#post-28831 Wed, 29 Jun 2011 20:50:50 +0000 Carl Hancock 28831@https://legacy.forums.gravityhelp.com/ <p>The change went into effect May 1st, 2010. </p> https://legacy.forums.gravityhelp.com/topic/dev-license-renwal#post-28827 Wed, 29 Jun 2011 20:31:03 +0000 Jason 28827@https://legacy.forums.gravityhelp.com/ <p>Thanks. What was the lifetime cutoff? Thought that's what I purchased. </p> https://legacy.forums.gravityhelp.com/topic/dev-license-renwal#post-28824 Wed, 29 Jun 2011 20:25:04 +0000 Alex Cancado 28824@https://legacy.forums.gravityhelp.com/ <p>@jchopick,<br /> Your Personal License is lifetime, but your Developer license was purchased on July 14th, which is outside the cutoff date for the lifetime support</p> <p>@Jason,<br /> Your purchase was July 27th, which is also outside the cutoff date for the lifetime support. </p>