https://legacy.forums.gravityhelp.com/topic/docx-converted-to-zip Gravity Support Forums Topic: docx converted to zip en-US Mon, 20 Apr 2026 15:06:55 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/docx-converted-to-zip#post-13111 Mon, 22 Nov 2010 12:38:29 +0000 Chris Hajer 13111@https://legacy.forums.gravityhelp.com/ <p>I think it might be a problem with the mime-types on the server. I uploaded a docx file using your form, then downloaded it and checked the mime-type in the headers from your server, and it came back as:</p> <p><code>Content-Type: text/plain; charset=UTF-8</code></p> <p>I uploaded the same docx file (using a Gravity Form) to a server of mine, and the mime type in the headers came back:</p> <p><code>Content-Type: application/vnd.openxmlformats-officedocument.wordprocessingml.document</code></p> <p>If the mime type is incorrect I think the browser guesses, and a docx file is a container that includes a zip archive. Maybe Chrome is guessing differently than other programs. The fact that it works when you receive a DOCX in your email program leads me to believe it's not your computer. It's not relying on the mime-type from your server at that point.</p> <p>Background info on the DOCX format:<br /> <a href="http://www.forensicswiki.org/wiki/Word_Document_%28DOCX%29" rel="nofollow">http://www.forensicswiki.org/wiki/Word_Document_%28DOCX%29</a></p> <p>To work around it on this server, you could require the resume in PDF or DOC format, or you might have to contact your host or sysadmin to have the mime-types updated, either globally or in your .htaccess file. The same problem will happen with any of the Office XML formats.</p> <p>How to fix it with .htaccess:<br /> <a href="http://www.webdeveloper.com/forum/showthread.php?t=162526" rel="nofollow">http://www.webdeveloper.com/forum/showthread.php?t=162526</a></p> <p>p.s. you can delete my job application :-) </p> https://legacy.forums.gravityhelp.com/topic/docx-converted-to-zip#post-13110 Mon, 22 Nov 2010 11:34:36 +0000 jschwartz 13110@https://legacy.forums.gravityhelp.com/ <p>I'm okay as long as I can use another browser. Weird though. I have no problem opening a docx file when it's emailed to me.</p> <p>Thanks </p> https://legacy.forums.gravityhelp.com/topic/docx-converted-to-zip#post-13108 Mon, 22 Nov 2010 11:21:13 +0000 Kevin Flahaut 13108@https://legacy.forums.gravityhelp.com/ <p>Gravity Forms uses the default file upload fields for each browser. If the files are being converted, that's strictly a browser-related issue and not something we can change. </p> https://legacy.forums.gravityhelp.com/topic/docx-converted-to-zip#post-13098 Mon, 22 Nov 2010 09:18:03 +0000 jschwartz 13098@https://legacy.forums.gravityhelp.com/ <p>Just figured out that the problem is limited to chrome. </p> https://legacy.forums.gravityhelp.com/topic/docx-converted-to-zip#post-13095 Mon, 22 Nov 2010 09:13:14 +0000 jschwartz 13095@https://legacy.forums.gravityhelp.com/ <p>I have an employment application form where people upload their resumes. All docx files (and only docx files) get converted to a zipped folder with xml files.</p> <p>I found another post on this and it looked unresolved. It's not my email client because I also have the problem when getting the file from the WP Dashboard.</p> <p>Any ideas?</p> <p><a href="http://www.dawnfarm.org/about/employment" rel="nofollow">http://www.dawnfarm.org/about/employment</a> </p>