https://legacy.forums.gravityhelp.com/topic/drag-and-drop-new-field-not-working Gravity Support Forums Topic: Drag and drop new field not working en-US Mon, 20 Apr 2026 21:34:07 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/drag-and-drop-new-field-not-working#post-80117 Wed, 10 Oct 2012 12:49:15 +0000 David Peralty 80117@https://legacy.forums.gravityhelp.com/ <p>It isn't a membership. You purchased a product, not a service. For more information regarding any potential refunds, please look here:<br /> <a href="http://www.gravityforms.com/terms-and-conditions/#refund" rel="nofollow">http://www.gravityforms.com/terms-and-conditions/#refund</a> </p> https://legacy.forums.gravityhelp.com/topic/drag-and-drop-new-field-not-working#post-80116 Wed, 10 Oct 2012 12:45:42 +0000 DianeLauer 80116@https://legacy.forums.gravityhelp.com/ <p>Thank you for your help. how do I cancel my membership to gravity forms? </p> https://legacy.forums.gravityhelp.com/topic/drag-and-drop-new-field-not-working#post-80113 Wed, 10 Oct 2012 12:37:07 +0000 DianeLauer 80113@https://legacy.forums.gravityhelp.com/ <p>Yes, I only have Gravity Forms, and deleted any other Gravity Form plug ins.<br /> Within Gravity Forms - Form Editor<br /> I can edit Form Settings, but can not add fields to the form<br /> When clicking on the form fields from Standard or Advanced Fields menu, the hand appears, the test within the box changes colors, but the fields does not appear on the form.</p> <p>So, that could be a JavaScript conflict or PHP / Wordpress memory is low. How do I resolve that? </p> https://legacy.forums.gravityhelp.com/topic/drag-and-drop-new-field-not-working#post-80111 Wed, 10 Oct 2012 12:34:49 +0000 David Peralty 80111@https://legacy.forums.gravityhelp.com/ <p>Here are the instructions for checking and increasing PHP/WordPress memory:<br /> <a href="http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/" rel="nofollow">http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/</a> </p> https://legacy.forums.gravityhelp.com/topic/drag-and-drop-new-field-not-working#post-80109 Wed, 10 Oct 2012 12:23:32 +0000 David Peralty 80109@https://legacy.forums.gravityhelp.com/ <p>Can you give me more information about the issue? </p> <p>When Gravity Forms is installed on WordPress with no other mods, and the Twenty Eleven theme activated, you aren't able to add elements to a form? Is that correct? </p> <p>The issue you are experiencing is usually only one of two things:<br /> - JavaScript conflict that the steps linked before will fix<br /> - PHP/WordPress memory is low. </p> https://legacy.forums.gravityhelp.com/topic/drag-and-drop-new-field-not-working#post-80106 Wed, 10 Oct 2012 12:19:13 +0000 DianeLauer 80106@https://legacy.forums.gravityhelp.com/ <p>David - I followed the instructions for testing, the add field function still does not work on the new form. Do you have other suggestions? If not, how can I cancel my purchase of gravity forms because it does not work? </p> https://legacy.forums.gravityhelp.com/topic/drag-and-drop-new-field-not-working#post-80100 Wed, 10 Oct 2012 12:03:19 +0000 David Peralty 80100@https://legacy.forums.gravityhelp.com/ <p>Please check for theme and plugin conflicts by following these instructions <a href="http://rkt.gs/testing" rel="nofollow">http://rkt.gs/testing</a> </p> https://legacy.forums.gravityhelp.com/topic/drag-and-drop-new-field-not-working#post-80098 Wed, 10 Oct 2012 11:52:16 +0000 DianeLauer 80098@https://legacy.forums.gravityhelp.com/ <p>Chris - I just purchased Gravity Forms today. I am using Wordpress 3.4.2 and Chrome browser. Within Form Editor, I click on the standard, or advanced fields, the field does not appear on the new form. Could you help?<br /> Thank you Diane </p> https://legacy.forums.gravityhelp.com/topic/drag-and-drop-new-field-not-working#post-80059 Wed, 10 Oct 2012 10:04:23 +0000 Chris Hajer 80059@https://legacy.forums.gravityhelp.com/ <p>That is possible. We always recommend staying current with both WordPress and Gravity Forms releases. The latest Gravity Forms requires at least WordPress 3.3. What versions of Gravity Forms and WordPress are you currently using? </p> https://legacy.forums.gravityhelp.com/topic/drag-and-drop-new-field-not-working#post-80057 Wed, 10 Oct 2012 10:02:39 +0000 Ronda Kay 80057@https://legacy.forums.gravityhelp.com/ <p>thanks for your reply. I guess the issue may be that I've not yet upgraded the WP and GF releases. too many potential conflicts.</p> <p>I"m using Firefox. </p>