https://legacy.forums.gravityhelp.com/topic/drop-down-conditional-field-disappearing-after-selection Gravity Support Forums Topic: drop down conditional field disappearing after selection en-US Mon, 20 Apr 2026 10:10:19 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/drop-down-conditional-field-disappearing-after-selection#post-50853 Tue, 28 Feb 2012 15:31:07 +0000 Rob Harrell 50853@https://legacy.forums.gravityhelp.com/ <p>Glad to help! </p> https://legacy.forums.gravityhelp.com/topic/drop-down-conditional-field-disappearing-after-selection#post-50852 Tue, 28 Feb 2012 15:26:08 +0000 ahufford 50852@https://legacy.forums.gravityhelp.com/ <p>Thanks for emailing me Rob. For other users: the problem was that I had the drop down field itself set as a conditional field. Problem solved! </p> https://legacy.forums.gravityhelp.com/topic/drop-down-conditional-field-disappearing-after-selection#post-50761 Mon, 27 Feb 2012 21:09:15 +0000 Rob Harrell 50761@https://legacy.forums.gravityhelp.com/ <p>Could you export that form and email the XML file to me at <a href="mailto:rob@rocketgenius.com">rob@rocketgenius.com</a> or a login to that staging site would work too. </p> https://legacy.forums.gravityhelp.com/topic/drop-down-conditional-field-disappearing-after-selection#post-50759 Mon, 27 Feb 2012 20:59:51 +0000 ahufford 50759@https://legacy.forums.gravityhelp.com/ <p>The host we use provides staging site which is a duplicate of the live site, but with a different URL. You can see it here: <a href="http://solarbridge.staging.wpengine.com/contact-us/contact-us/" rel="nofollow">http://solarbridge.staging.wpengine.com/contact-us/contact-us/</a> Here in the staging site I activated 2010 theme and also deactivated ALL plugins and then reactivated gravity forms. The problem is still there. </p> https://legacy.forums.gravityhelp.com/topic/drop-down-conditional-field-disappearing-after-selection#post-50454 Fri, 24 Feb 2012 16:08:43 +0000 Richard Vav 50454@https://legacy.forums.gravityhelp.com/ <p>Your problem is more than likely being caused by a plugin or theme conflict, you should work through the the following guide. <a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a></p> <p>Also this is probably connected to the plugin/theme conflict but if you check out the developer panel in Chrome you will find several errors and warnings being reported. </p> https://legacy.forums.gravityhelp.com/topic/drop-down-conditional-field-disappearing-after-selection#post-50438 Fri, 24 Feb 2012 12:24:36 +0000 ahufford 50438@https://legacy.forums.gravityhelp.com/ <p>I have a multi-page form at <a href="http://solarbridgetech.com/contact-us/contact-us/" rel="nofollow">http://solarbridgetech.com/contact-us/contact-us/</a>. The last field on the first page -- I am inquiring as a/an* -- which is required, is disappearing once the selection is made within the drop down. Other fields depend upon the answer to this question to display what they need to display. That part seems to be working. For example, if someone picks Homeowner within the drop down selection, and they click Submit, they are taken to the correct page where we'll have homeowner-specific text. However, I'm wondering why the field disappears after a selection is made (and before Submit is hit). It doesn't seem like it should do that, and I'm sure that when I show my client, they'll question it. </p> <p>At one point I had the form set to show some text on the that same first form page based upon the answer to that question, and the same thing happened (where the field disappeared -- the conditional text seemed to replace it). I have since gotten rid of that text and instead have the text appearing on the next page, but the field is still disappearing. Any ideas on how to fix, or is this something that happens automatically?</p> <p>Finally, once I do get this issue working, I am also wondering if we can have custom or conditional thank you pages. Right now I have pages showing depending upon how someone answers various questions, (example - homeowners will come to a page that lists links of suppliers to meet their needs) but if they don't hit submit on those pages (and there's not really a reason for them to as there are no further fields requested), then we don't collect any of their data for tracking. </p>