https://legacy.forums.gravityhelp.com/topic/duplicate-submissions-entries-within-seconds Gravity Support Forums Topic: Duplicate submissions (entries) within seconds en-US Wed, 29 Apr 2026 01:37:38 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/duplicate-submissions-entries-within-seconds#post-156025 Wed, 27 Feb 2013 11:55:26 +0000 americanbullion 156025@https://legacy.forums.gravityhelp.com/ <p>Got it to work. Thanks! </p> https://legacy.forums.gravityhelp.com/topic/duplicate-submissions-entries-within-seconds#post-150393 Tue, 19 Feb 2013 17:28:40 +0000 Rob Harrell 150393@https://legacy.forums.gravityhelp.com/ <p>This would go into your theme's functions.php file. More info on that here:</p> <p><a href="http://www.gravityhelp.com/documentation/page/Where_Do_I_Put_This_Code%3F" rel="nofollow">http://www.gravityhelp.com/documentation/page/Where_Do_I_Put_This_Code%3F</a> </p> https://legacy.forums.gravityhelp.com/topic/duplicate-submissions-entries-within-seconds#post-150360 Tue, 19 Feb 2013 16:13:51 +0000 sfbotanical 150360@https://legacy.forums.gravityhelp.com/ <p>Thanks. Our developer wants to know which page should that code be inserted into? </p> https://legacy.forums.gravityhelp.com/topic/duplicate-submissions-entries-within-seconds#post-146605 Wed, 13 Feb 2013 12:49:26 +0000 Chris Hajer 146605@https://legacy.forums.gravityhelp.com/ <p>This is normally due to the user clicking submit twice, or reloading the page on a mobile device or something, and having the transaction go through again.</p> <p>If the visitor clicks twice on submit, there is normally a browser dialog that asks to confirm if you want to submit the form again. But if the visitor does click submit twice and confirm any browser dialog, the submission and transaction will go through twice.</p> <p>You can use this snippet to disable the submit button after the first submission, to prevent simple errors like this: <a href="http://pastebin.com/TR1Lu7Tb" rel="nofollow">http://pastebin.com/TR1Lu7Tb</a> </p> https://legacy.forums.gravityhelp.com/topic/duplicate-submissions-entries-within-seconds#post-146301 Tue, 12 Feb 2013 15:01:29 +0000 sfbotanical 146301@https://legacy.forums.gravityhelp.com/ <p>We've received several duplicate submissions (payments) on two of our forms and I cannot determine if the cause could be the user clicking Submit twice? Or some other type of error? The two forms that we've caught so far have come from <a href="https://www.santafebotanicalgarden.org/support/membership/" rel="nofollow">https://www.santafebotanicalgarden.org/support/membership/</a> and a workshop that is no longer up. There are other submissions that have functioned correctly so I'm uncertain if the form can actually charge twice by clicking twice on Submit? </p>