https://legacy.forums.gravityhelp.com/topic/email-confirmation-but-no-thank-you Gravity Support Forums Topic: Email Confirmation But No Thank You en-US Sun, 19 Apr 2026 22:22:42 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/email-confirmation-but-no-thank-you#post-32847 Thu, 18 Aug 2011 00:17:33 +0000 Chris Hajer 32847@https://legacy.forums.gravityhelp.com/ <p>Phew. Glad you got that resolved. Please reactivate your theme and plugins. Hope you didn't lose any widget settings. Thanks for hanging in there! </p> https://legacy.forums.gravityhelp.com/topic/email-confirmation-but-no-thank-you#post-32846 Thu, 18 Aug 2011 00:16:31 +0000 arobix 32846@https://legacy.forums.gravityhelp.com/ <p>Oh, thank you, thank you! It was [gravityform id=4name=FundraisingIdeas]<br /> When I put a space between 4 and name, it worked! Amazing what such a tiny thing will do. </p> https://legacy.forums.gravityhelp.com/topic/email-confirmation-but-no-thank-you#post-32845 Thu, 18 Aug 2011 00:14:47 +0000 Chris Hajer 32845@https://legacy.forums.gravityhelp.com/ <p>I'm going to guess it looks like this:<br /> <pre><code>[gravityform id=4name=FundraisingIdeas]</code></pre> <p>But it needs to look like this:<br /> <pre><code>[gravityform id=4 name=FundraisingIdeas]</code></pre> <p>There should be a space between <strong>4</strong> and <strong>name</strong>. </p> https://legacy.forums.gravityhelp.com/topic/email-confirmation-but-no-thank-you#post-32844 Thu, 18 Aug 2011 00:11:53 +0000 Chris Hajer 32844@https://legacy.forums.gravityhelp.com/ <p>What does your shortcode look like where you inserted this form into the page? Can you copy and paste that here?</p> <p>After that, delete it and re-insert it with the icon. I think the shortcode got messed up inadvertently. </p> https://legacy.forums.gravityhelp.com/topic/email-confirmation-but-no-thank-you#post-32843 Thu, 18 Aug 2011 00:07:17 +0000 arobix 32843@https://legacy.forums.gravityhelp.com/ <p>Hmmm, I have a form on the Contact Us page and it works fine (of course with 2010 and no plugins other than Gravity Forms). </p> https://legacy.forums.gravityhelp.com/topic/email-confirmation-but-no-thank-you#post-32842 Thu, 18 Aug 2011 00:04:45 +0000 Chris Hajer 32842@https://legacy.forums.gravityhelp.com/ <p>With the default theme and no plugins active, other than Gravity Forms, you still get the same results? But you can submit fine from the preview page?</p> <p>Looks like the latest Gravity Forms and WordPress. I tried submitting with the Twenty Ten theme and got the same result as well.</p> <p>Very odd.</p> <p>Have you tried creating another form and inserting it into a new page, to see if the same thing happens there?</p> <p>I have a feeling it's going to be something really simple, but I can't put my finger on it. </p> https://legacy.forums.gravityhelp.com/topic/email-confirmation-but-no-thank-you#post-32840 Wed, 17 Aug 2011 23:56:16 +0000 arobix 32840@https://legacy.forums.gravityhelp.com/ <p>I activated the 2010 theme and did NOT get the thank you message. The completed form was showing. I deactivated all the plugins and got the same results. Activated Gravity Forms, same results. </p> https://legacy.forums.gravityhelp.com/topic/email-confirmation-but-no-thank-you#post-32837 Wed, 17 Aug 2011 23:46:07 +0000 Chris Hajer 32837@https://legacy.forums.gravityhelp.com/ <p>Yes, I think I submitted 3 or 4 times. It was sort of weird. I use the Genesis framework a lot, so I don't think it's related to that. If you can submit the preview and saw your "thank you" then it's a plugin or theme conflict. My guess would be a plugin. </p> https://legacy.forums.gravityhelp.com/topic/email-confirmation-but-no-thank-you#post-32836 Wed, 17 Aug 2011 23:43:57 +0000 arobix 32836@https://legacy.forums.gravityhelp.com/ <p>I got the emails for your tests. And I was able to send from the Form Preview...got the thank you message. I'll check the link you sent and let you know. </p> https://legacy.forums.gravityhelp.com/topic/email-confirmation-but-no-thank-you#post-32834 Wed, 17 Aug 2011 23:19:09 +0000 Chris Hajer 32834@https://legacy.forums.gravityhelp.com/ <p>Something is interfering with the submission of that form and the redirect afterward. That form should disappear and only the "Thank you" message should appear. The form should not be visible with the data in the fields after submission. </p> <p>I would check for plugin conflict first.<br /> <a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a></p> <p>Also, can you submit the form from the Form Preview? </p>