https://legacy.forums.gravityhelp.com/topic/email-content-paragraphs-layout-formatting-shortcode Gravity Support Forums Topic: Email Content Paragraphs / Layout / Formatting / Shortcode en-US Sun, 19 Apr 2026 20:21:54 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/email-content-paragraphs-layout-formatting-shortcode#post-148890 Mon, 18 Feb 2013 02:05:35 +0000 Chris Hajer 148890@https://legacy.forums.gravityhelp.com/ <p>If there is extra markup in your notification, like extra &lt;p&gt; tags and blank spaces, you probably have a theme or plugin conflict. Gravity Forms does not format the notification emails like that by default. If you paste a copy of a notification email at pastebin.com or pastie.org we can take a look at one, or if you share the URL to the page where we will get a notification of our own, we can check the source and see what extra markup there is.</p> <p>Regarding best practices for HTML email, I normally look to the major email newsletter services for their advice. <a href="http://kb.mailchimp.com/article/how-to-code-html-emails" rel="nofollow">http://kb.mailchimp.com/article/how-to-code-html-emails</a></p> <p>Basically, lots of tables, inline styles, font tags, etc. Mailchimp says "You have to code like it's 1996".</p> <p>Regarding the cardholder name, I'm not sure why that would be. We will need to see a copy of your form and the notification settings. It looks like you are using individual merge tags. Are you certain that one is correct, from the drop down? </p> https://legacy.forums.gravityhelp.com/topic/email-content-paragraphs-layout-formatting-shortcode#post-147714 Sat, 16 Feb 2013 07:24:30 +0000 wordpressuser 147714@https://legacy.forums.gravityhelp.com/ <p>Is there any kind of guide for creating attractively formatted notification emails for GF? I do not know which HTML tags are ideal for email. </p> <p>It seems to be using span styles for simple things like underline. Also, with all the &lt;p&gt; tags, the emails sent to the user just look bad. There are multiple blank lines between each paragraph element. resulting in an odd, unattractive, and elongated email. </p> <p>This may be a separate issue... I'm not sure. For whatever reason, {Payment (Cardholder's Name):2.5} does not seem to show in the email either following successful transaction. Other Credit Card field options do though? Any ideas?</p> <p>I'm kinda exhausted, so I hope this makes sense. </p>