Gravity Support Forums Topic: Email not sending

Gravity Support Forums Topic: Email not sending https://legacy.forums.gravityhelp.com/topic/email-not-sending Gravity Support Forums Topic: Email not sending en-US Mon, 20 Apr 2026 15:24:13 +0000 http://bbpress.org/?v=1.0.1 <![CDATA[Search]]> q https://legacy.forums.gravityhelp.com/search.php Chris Hajer on "Email not sending" https://legacy.forums.gravityhelp.com/topic/email-not-sending#post-158967 Sat, 02 Mar 2013 15:13:37 +0000 Chris Hajer 158967@https://legacy.forums.gravityhelp.com/ Please see this related topic for some troubleshooting tips: <a href="http://www.gravityhelp.com/forums/topic/unable-to-use-forms-with-google-apps" rel="nofollow">http://www.gravityhelp.com/forums/topic/unable-to-use-forms-with-google-apps</a> DGRComms on "Email not sending" https://legacy.forums.gravityhelp.com/topic/email-not-sending#post-155333 Tue, 26 Feb 2013 20:27:11 +0000 DGRComms 155333@https://legacy.forums.gravityhelp.com/ Hi, I have email sending set up to sent via SMTP. I did test via the SMTP plugin and I am receiving the emails. I tested using gmail, our own address as well as others and received all of them fine. I am testing the form a created <a href="https://singletonmoms.org/forms/" rel="nofollow">https://singletonmoms.org/forms/</a> and I am receiving the admin email but not the user email. Our email server is Google Apps. Any idea why the SMTP test is working but not the user email? I have tried various different email addresses but nothing. Thanks Ginnie PS this is part of the debugging message I am getting form the SMTP test. There is one error but not sure what it means and whether that is the cause. ------- The SMTP debugging output is shown below: SMTP -> FROM SERVER:220 mx.google.com ESMTP w6si3327519obc.189 - gsmtp SMTP -> FROM SERVER: 250-mx.google.com at your service, [72.249.5.10] 250-SIZE 35882577 250-8BITMIME 250-STARTTLS 250 ENHANCEDSTATUSCODES SMTP -> ERROR: AUTH not accepted from server: 502 5.5.1 Unrecognized command. w6si3327519obc.189 - gsmtp SMTP -> FROM SERVER:250 2.1.5 Flushed w6si3327519obc.189 - gsmtp SMTP -> FROM SERVER:250 2.1.0 OK w6si3327519obc.189 - gsmtp SMTP -> FROM SERVER:250 2.1.5 OK w6si3327519obc.189 - gsmtp SMTP -> FROM SERVER:354 Go ahead w6si3327519obc.189 - gsmtp SMTP -> FROM SERVER:250 2.0.0 OK 1361924855 w6si3327519obc.189 - gsmtp