Gravity Support Forums Topic: Email notification customization

Gravity Support Forums Topic: Email notification customization https://legacy.forums.gravityhelp.com/topic/email-notification-customization Gravity Support Forums Topic: Email notification customization en-US Sun, 19 Apr 2026 20:20:15 +0000 http://bbpress.org/?v=1.0.1 <![CDATA[Search]]> q https://legacy.forums.gravityhelp.com/search.php Chris Hajer on "Email notification customization" https://legacy.forums.gravityhelp.com/topic/email-notification-customization#post-154607 Tue, 26 Feb 2013 00:11:08 +0000 Chris Hajer 154607@https://legacy.forums.gravityhelp.com/ You're welcome. gssi on "Email notification customization" https://legacy.forums.gravityhelp.com/topic/email-notification-customization#post-154510 Mon, 25 Feb 2013 21:50:01 +0000 gssi 154510@https://legacy.forums.gravityhelp.com/ Thanks. It solved my issue :) Chris Hajer on "Email notification customization" https://legacy.forums.gravityhelp.com/topic/email-notification-customization#post-152595 Fri, 22 Feb 2013 20:26:54 +0000 Chris Hajer 152595@https://legacy.forums.gravityhelp.com/ Try this (isnot empty is what we are trying to test for with this conditional) in your user notification. <pre><code>[php] [gravityforms action="conditional" merge_tag="{AirConditioner Small:25}" condition="isnot" value=""] <tr> <td>AirConditioner Small</td> <td>{AirConditioner Small:25}</td> <td>{Volume:43}</td> <td>{Weight:45}</td> </tr> [/gravityforms]</code></pre> Documentation on conditional shortcodes: <a href="http://www.gravityhelp.com/documentation/page/Shortcodes" rel="nofollow">http://www.gravityhelp.com/documentation/page/Shortcodes</a> Be sure to disable autoformatting for the notification since you are adding your own HTML. gssi on "Email notification customization" https://legacy.forums.gravityhelp.com/topic/email-notification-customization#post-152586 Fri, 22 Feb 2013 20:18:39 +0000 gssi 152586@https://legacy.forums.gravityhelp.com/ HI, I will really appreciate your help on it gssi on "Email notification customization" https://legacy.forums.gravityhelp.com/topic/email-notification-customization#post-151785 Thu, 21 Feb 2013 18:06:09 +0000 gssi 151785@https://legacy.forums.gravityhelp.com/ hmm Sorry I couldn't understand. Can you please give me the sample code of it. well like you said I should implement the conditional shortcodes in my notification message area. for example. I have the below html code and I want to not to show entire <tr> if user didnt insert any value in "{AirConditioner Small:25}". So where should I put the conditional shortcode in here. Can you please put the conditional shortcode in below code so I will get the better sense of it. Thanks in advance <pre><code><tr> <td>AirConditioner Small</td> <td>{AirConditioner Small:25}</td> <td>{Volume:43}</td> <td>{Weight:45}</td> </tr></code></pre> Rob Harrell on "Email notification customization" https://legacy.forums.gravityhelp.com/topic/email-notification-customization#post-151745 Thu, 21 Feb 2013 15:31:52 +0000 Rob Harrell 151745@https://legacy.forums.gravityhelp.com/ You use conditional shortcodes in your notification or form confirmation, not on the form embed. gssi on "Email notification customization" https://legacy.forums.gravityhelp.com/topic/email-notification-customization#post-151729 Thu, 21 Feb 2013 15:11:15 +0000 gssi 151729@https://legacy.forums.gravityhelp.com/ Thanks for your quick response. If write this [gravityform id="5" name="SampleForm" ajax="true" ] then the form is displaying. But if put something like that then the form is not showing up. [gravityform id="5" name="SampleForm" ajax="true" action="conditional" merge_tag="{AirConditioner Large:20}" condition="isnot" value=""]. IS there anything I am doing wrong should I put this code into any php file like functions.php. I am just writing it into the wordpress "Page/Post" Editor. In the above code I am trying not to display "Airconditioner Large" in email if it is null Rob Harrell on "Email notification customization" https://legacy.forums.gravityhelp.com/topic/email-notification-customization#post-151718 Thu, 21 Feb 2013 14:44:02 +0000 Rob Harrell 151718@https://legacy.forums.gravityhelp.com/ If you are not using the all_fields merge tag, then you are going to have to rely on conditional shortcodes: <a href="http://www.gravityhelp.com/documentation/page/Shortcodes" rel="nofollow">http://www.gravityhelp.com/documentation/page/Shortcodes</a> gssi on "Email notification customization" https://legacy.forums.gravityhelp.com/topic/email-notification-customization#post-151680 Thu, 21 Feb 2013 12:50:16 +0000 gssi 151680@https://legacy.forums.gravityhelp.com/ In wordpress admin if i go to the form section and then I click "Notifications" then in message area I put the html code something like that for all fields . like its a huge code I just put a small html snippet. If you can give me your email address then I can send you the screen shot or the link of my URL. "Name: {First Name:2} {Last Name:3} Phone: {Phone:4} Email: {Email:5} Moving From: {Moving From:7} Moving To: {Moving To:8} Moving Date: {Moving Date:9} <table> <tbody> <tr> <td style="vertical-align: top;"> <table style="font-size: 10px;"> <thead> <tr> <th>Item</th> <th>Quantity</th> <th>Weight (lbs)</th> <th>Volume (cu. ft.)</th> </tr> </thead> <tbody> <tr> <td>Appliances</td> </tr> <tr> <td>AirConditioner Large</td> <td>{AirConditioner Large:20}</td> <td>{Volume:42}</td> <td>{Weight:41}</td> </tr> <tr> <td>AirConditioner Small</td> <td>{AirConditioner Small:25}</td> <td>{Volume:43}</td> <td>{Weight:45}</td> </tr> <tr> <td>Dehumidifier</td> <td>{Dehumidifier:29}</td> <td>{Volume:44}</td> <td>{Weight:46}</td> </tr> <tr> <td>Diswasher</td> <td>{Diswasher:488}</td> <td>{Volume:489}</td> <td>{Weight:490}</td> </tr> <tr> <td>Dryer</td> <td>{Dryer:478}</td> <td>{Volume:48}</td> <td>{Weight:49}</td> </tr> <tr> <td>Freezer 10 or less</td> <td>{Freezer 10 or less:50}</td> <td>{Volume:51}</td> <td>{Weight:52}</td> </tr>" Rob Harrell on "Email notification customization" https://legacy.forums.gravityhelp.com/topic/email-notification-customization#post-151665 Thu, 21 Feb 2013 12:34:06 +0000 Rob Harrell 151665@https://legacy.forums.gravityhelp.com/ How are you crafting your notification? Are you manually placing merge tags in your notification instead of using the {all_fields} merge tag?