https://legacy.forums.gravityhelp.com/topic/email-notification-formatting-issue-solution Gravity Support Forums Topic: Email Notification Formatting Issue & Solution en-US Sun, 19 Apr 2026 23:34:14 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/email-notification-formatting-issue-solution#post-376052 Thu, 25 Jul 2013 05:47:01 +0000 Richard Vav 376052@https://legacy.forums.gravityhelp.com/ <p>If you still require assistance with this please open a new <a href="http://www.gravityhelp.com/request-support/" rel="nofollow">support ticket</a> or a <a href="http://www.gravityhelp.com/priority-support/" rel="nofollow">priority support ticket</a> if you are a developer license holder. Thank you. </p> https://legacy.forums.gravityhelp.com/topic/email-notification-formatting-issue-solution#post-371203 Tue, 09 Jul 2013 12:31:26 +0000 bankofcanada 371203@https://legacy.forums.gravityhelp.com/ <p>I was experiencing some issues with email notifications, specifically when including multi-column list fields. Spaces were being inserted into the HTML, causing tags and styles to appear broken.</p> <p>I did some research and found that when a single line exceeds 998 characters, it causes problems with the PHP mail function.</p> <p>I fixed it by making this change to common.php, on line 1665:</p> <p><code>$is_success = wp_mail($to, $subject, $message, $headers, $attachments);</code></p> <p>was changed to</p> <p><code>$is_success = wp_mail($to, $subject, wordwrap($message), $headers, $attachments);</code></p> <p>Due to the way the email messages are assembled via string concatenation without any built in line breaks, I can only assume that other users must have encountered this issue as well. Would it be possible to add the wordwrap() into the next Gravityforms release?</p> <p>Thank you! </p>