https://legacy.forums.gravityhelp.com/topic/email-notification-only-works-with-gmail-smtp Gravity Support Forums Topic: Email notification only works with Gmail SMTP en-US Sun, 19 Apr 2026 22:10:00 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/email-notification-only-works-with-gmail-smtp#post-42459 Tue, 29 Nov 2011 16:30:02 +0000 Carl Hancock 42459@https://legacy.forums.gravityhelp.com/ <p>This is going to be an SMTP or web server configuration issue rather than something with Gravity Forms itself.</p> <p>You would have to explain what kind of setup you have, if you have implemented the WP Mail SMTP plugin, etc. </p> <p>Is the customers email associated with the domain name of this site? Meaning is the <a href="http://www.site.com" rel="nofollow">http://www.site.com</a> domain name that Gravity Forms is being used on also the same as the <a href="mailto:email@site.com">email@site.com</a> that isn't receiving the emails?</p> <p>We'll need more details in order to suggest something. It's going to be a configuration issue with how you have SMTP setup, or possibly web server settings.</p> <p>Also be sure to make sure the email isn't being flagged as spam by the users email system. </p> https://legacy.forums.gravityhelp.com/topic/email-notification-only-works-with-gmail-smtp#post-42420 Tue, 29 Nov 2011 05:23:17 +0000 juffermanssupport 42420@https://legacy.forums.gravityhelp.com/ <p>I am having problems getting the Email notification to work. I've searched the board and found some similair topics but can't find a solution for my problems.</p> <p>I am setting up the gravity form with a SMTP plugin where I add a existing email adres. It works on my own business email but doesn't work with my customers email (thats needs to receive the notification). I thought it was a spam problem on the side of my customer, but when I use a gmail account it works and he receives the notification.</p> <p>Anybody know the answer to this problem? </p>