https://legacy.forums.gravityhelp.com/topic/email-notifications-are-not-working-or-take-20-to-40-min-to-send Gravity Support Forums Topic: Email notifications are not working or take 20 to 40 min to send en-US Sun, 19 Apr 2026 20:27:16 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/email-notifications-are-not-working-or-take-20-to-40-min-to-send#post-43871 Tue, 13 Dec 2011 01:06:20 +0000 Chris Hajer 43871@https://legacy.forums.gravityhelp.com/ <p>If the wp_mail function in WordPress works for you, then that is fine. If not, we recommend the <a href="http://wordpress.org/extend/plugins/wp-mail-smtp/" rel="nofollow">WP Mail SMTP</a> plugin.</p> <p>The security of the mail delivery is largely dependent on the configuration of your host. If you use the WP Mail SMTP plugin, you can secure the SMTP connection with SSL and sent the email notifications securely. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-are-not-working-or-take-20-to-40-min-to-send#post-43845 Mon, 12 Dec 2011 19:03:51 +0000 Chineseand 43845@https://legacy.forums.gravityhelp.com/ <p>On this note, does Gravity Forms recommend using PHP mail over other methods? I'm wondering if there is a security advantage to one over another. Can the notification emails be intercepted? </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-are-not-working-or-take-20-to-40-min-to-send#post-30897 Mon, 25 Jul 2011 13:21:25 +0000 Carl Hancock 30897@https://legacy.forums.gravityhelp.com/ <p>You could print it to PDF if you can do that on your machine, I know on Mac's it's a built in feature. Then you could show them the PDF. You could also search for GoDaddy and you'll find other posts with similar information to back it up. Try searching for other hosts? You won't see this issue. GoDaddy is notorious for email issues and they are the only one that consistently cause headaches with it. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-are-not-working-or-take-20-to-40-min-to-send#post-30887 Mon, 25 Jul 2011 12:42:15 +0000 Jackson Murphy 30887@https://legacy.forums.gravityhelp.com/ <p>Hey Carl!<br /> Thanks for your reply.<br /> How can I easily show this thread to my client... to prove this is not a Gravity Form issue, but rather a GoDaddy issue :)<br /> Is there any way I can use this App now? </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-are-not-working-or-take-20-to-40-min-to-send#post-30883 Mon, 25 Jul 2011 12:32:06 +0000 Carl Hancock 30883@https://legacy.forums.gravityhelp.com/ <p>@JacksonMurphy Unfortunately GoDaddy is notorious for this. We've tried reaching out to them numerous times, but they never follow through with helping us determine the issue *AND* to compound the issue they have a larger number of servers and the configuration of them can be different from server to server. No consistency. Some GoDaddy users have no problems at all, some can use the SMTP plugin, and some just continue to have problems. It's extremely frustrating.</p> <p>We are planning on creating an Add-On later this year for some email providers such as PostMark (<a href="http://postmarkapp.com" rel="nofollow">http://postmarkapp.com</a>) which are reliable email services that you can integrate with to handle sending your email. We use them ourselves and they are rock solid. This will be a good alternative for users who have web host problems. So watch for those later this year. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-are-not-working-or-take-20-to-40-min-to-send#post-30843 Sun, 24 Jul 2011 20:09:00 +0000 Jackson Murphy 30843@https://legacy.forums.gravityhelp.com/ <p>I am having the same issues with GoDaddy. It's very frustrating for my client and me. I've tried the WP Email SMTP plugin... Without much luck :(<br /> I don't know what else to do... I guess Im going to have to recommend switch servers. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-are-not-working-or-take-20-to-40-min-to-send#post-30300 Mon, 18 Jul 2011 14:53:31 +0000 Carl Hancock 30300@https://legacy.forums.gravityhelp.com/ <p>So you are aware, GoDaddy is notoriously bad at handling email sent from it's web servers. They queue the email which is why sometimes there is a large delay in receiving the email notifications... if they get sent at all. They are definitely the most unreliable web host we have encountered as far as email reliability goes. </p> <p>There support seems generally uninterested in resolving the issue when approached. They fall back on saying they can't support 3rd party applications, but it's the web server that sends the email, not the 3rd party application. They are the most frustrating host to deal with and I definitely can't recommend them to anyone looking for hosting. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-are-not-working-or-take-20-to-40-min-to-send#post-30282 Mon, 18 Jul 2011 12:09:32 +0000 Chris Hajer 30282@https://legacy.forums.gravityhelp.com/ <p>Sounds like you have resolved your problem then? Thanks for the link. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-are-not-working-or-take-20-to-40-min-to-send#post-30279 Mon, 18 Jul 2011 12:03:29 +0000 medman101 30279@https://legacy.forums.gravityhelp.com/ <p>Tried this and it worked with wp-smtp</p> <p><a href="http://angstrey.com/index.php/2009/04/22/how-to-send-e-mail-with-wordpress-from-godaddy-windows-hosting/comment-page-1/#comments" rel="nofollow">http://angstrey.com/index.php/2009/04/22/how-to-send-e-mail-with-wordpress-from-godaddy-windows-hosting/comment-page-1/#comments</a></p> <p>Basically set the smtp host to relay-hosting.secureserver.net instead and it worked with godaddy. instead of the standard smtpout.secureserver.net </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-are-not-working-or-take-20-to-40-min-to-send#post-30278 Mon, 18 Jul 2011 11:55:48 +0000 Chris Hajer 30278@https://legacy.forums.gravityhelp.com/ <p>When the to and the from email addresses are the same, they sometimes get marked as spam on the receiving end (as if to say "you really didn't send this to yourself").</p> <p>Some hosts also have a problem sending email when the email address is not the same as the domain it's hosted on (in essence "you want to send email from chrishajer @ gmail.com but this domain is example.com - no way").</p> <p>I would NOT make the admin email the same as where the email is being sent (see problem 1 above.)</p> <p>Please do try the WP Mail SMTP plugin and let us know how it goes. GoDaddy hosting is the <a href="http://www.gravityhelp.com/forums/tags/godaddy" title="GoDaddy hosting issues" rel="nofollow">source of many complaints</a> on email delivery. </p>