https://legacy.forums.gravityhelp.com/topic/email-notifications-not-being-received-1 Gravity Support Forums Topic: Email Notifications not being received. en-US Tue, 21 Apr 2026 00:45:41 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/email-notifications-not-being-received-1#post-178290 Wed, 20 Mar 2013 15:16:28 +0000 David Peralty 178290@https://legacy.forums.gravityhelp.com/ <p>Thanks for posting your solution. Glad you got it sorted out. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-being-received-1#post-178241 Wed, 20 Mar 2013 13:55:03 +0000 dmayer5 178241@https://legacy.forums.gravityhelp.com/ <p>FIXED. Changed MX records to remote server from my WHM panel. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-being-received-1#post-178211 Wed, 20 Mar 2013 13:23:49 +0000 dmayer5 178211@https://legacy.forums.gravityhelp.com/ <p>Hello I added a gravity form for a website I created. I tested it out and received the notification with no problem (my email is hosted through Google Apps) and I was just contacted by my client that they aren't receiving notifications. I asked them to check their spam box but there is nothing in it. I changed the recipient to my email and tested the form and I got the email with no problem. The website is: <a href="http://www.kingsonmold.com" rel="nofollow">http://www.kingsonmold.com</a>. I have the website hosted on my reseller account but the DNS and Email is hosted through their IT company. Any idea why they aren't receiving the notifications in the inbox or even spam box? </p>