https://legacy.forums.gravityhelp.com/topic/email-notifications-not-sending-to-certain-emails Gravity Support Forums Topic: Email notifications not sending to certain email addresses en-US Mon, 20 Apr 2026 04:54:55 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/email-notifications-not-sending-to-certain-emails#post-67196 Fri, 20 Jul 2012 06:25:52 +0000 Chris Hajer 67196@https://legacy.forums.gravityhelp.com/ <p>@djpechi, this is going to be related to the way mail from your host is marked, and the rules on the receiving email server (be that hotmail, gmail, yahoo, whatever.) One thing you can do is try an SMTP plugin so that mail from your site is sent via an SMTP server rather than your web server's php mail() function. Here is one such plugin:</p> <p><a href="http://wordpress.org/extend/plugins/wp-mail-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/wp-mail-smtp/</a></p> <p>If you install and configure that and still have trouble, you'll have to try some other things. Please let us know after you install and configure an SMTP plugin how things go. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-sending-to-certain-emails#post-67080 Thu, 19 Jul 2012 14:51:52 +0000 djpechi 67080@https://legacy.forums.gravityhelp.com/ <p>Hello I'm having the same issue here.</p> <p>Have a multisite, with domain map. (example.com) where I just changed the "A record" of the domain to point to my multisite server. The MX and mail and other records remain the same, meaning that the email is in another server.</p> <p>When I fill a form and send it to the example.com domain, nothing happens. (Dont receive mail). But when using another adresses (with different domain than example.com). I get it perfectly. what could be happening? </p> <p>What setting do I have to check in my hosting, or how do I explain this to support in hosting? </p> <p>Thank you </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-sending-to-certain-emails#post-63109 Wed, 20 Jun 2012 18:28:06 +0000 creativenicole 63109@https://legacy.forums.gravityhelp.com/ <p>meleighsmith - thank you, that info is helpful. Do I need to go to where the email is hosted or where the website is hosted for the setting? </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-sending-to-certain-emails#post-62481 Wed, 13 Jun 2012 18:26:46 +0000 meleighsmith 62481@https://legacy.forums.gravityhelp.com/ <p>I experienced a similar problem when our website was hosted in a different location than our email. I needed to log into the cpanel of the website hosting and change a setting to allow the website form to send to an email address that was hosted outside of their system. Not a Gravity Forms issue at all, purely a hosting / email account setting issue. Hope that helps if anyone else experiences similar problems. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-sending-to-certain-emails#post-58465 Thu, 10 May 2012 03:39:46 +0000 insomstudios 58465@https://legacy.forums.gravityhelp.com/ <p>it is 100% a google apps issue. They will simply not go through. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-sending-to-certain-emails#post-58464 Thu, 10 May 2012 03:34:57 +0000 insomstudios 58464@https://legacy.forums.gravityhelp.com/ <p>I am having the same issue with one site. I have used this on 50 other sites with no issue. I believe it is due to it being a google business account and only due to this recent update. Anything new yet?! </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-sending-to-certain-emails#post-58289 Wed, 09 May 2012 07:54:29 +0000 David Peralty 58289@https://legacy.forums.gravityhelp.com/ <p>If WordPress is sending any e-mails at all, then it is either a Server issue or an E-mail host issue, neither of these are things we can do anything about as Gravity Forms is working. Maybe you are tripping spam filters somewhere along the line, I'm not certain, but you'll need to take to your e-mail provider or web host. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-sending-to-certain-emails#post-58260 Tue, 08 May 2012 22:46:53 +0000 walraven 58260@https://legacy.forums.gravityhelp.com/ <p>We are having a similar problem with Google Apps and have not been able to resolve it. It is happening with 2 different hosts same email domain. Maybe 1 out of 30 will arrive, we notice the problem more with groups (sales@xyz.com) than with individual emails from the same domain. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-sending-to-certain-emails#post-58018 Mon, 07 May 2012 13:47:11 +0000 David Peralty 58018@https://legacy.forums.gravityhelp.com/ <p>Gravity Forms doesn't do any filtering of notifications. Gravity Forms takes the data from the form and sends it to WordPress' built-in wp-mail.php function. If you can send mail to Gmail addresses, then it is most likely a server issue and I would recommend contacting your host, explaining what you are trying to do and see if they can find any reason why you would be unable to send e-mail from WordPress from your own domain. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-sending-to-certain-emails#post-58014 Mon, 07 May 2012 13:06:12 +0000 creativenicole 58014@https://legacy.forums.gravityhelp.com/ <p>Yes, of course the info email account has been created on the webhost (we'd have to have the email set up to know that it's not receiving those emails but receiving other ones) but it's not receiving any of the emails from the contact form on the website. I've had this happen with another account as well...where the email account of the domain is not receiving anything from gravity forms, but is receiving all email otherwise (<a href="http://alliancedirecthm.com/)" rel="nofollow">http://alliancedirecthm.com/)</a>. Same thing....if we set the admin email to a gmail account, they receive the notification of a new entry, but if we set it to one of the accounts of the domain, they don't. </p>