https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-2 Gravity Support Forums Topic: Email Notifications not working en-US Fri, 24 Apr 2026 19:59:56 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-2#post-21610 Sat, 26 Mar 2011 00:18:33 +0000 Carl Hancock 21610@https://legacy.forums.gravityhelp.com/ <p>@azsabre Great to hear! BlueHost not supporting SMTP was a bit worrisome. Sometimes it's all about which tech support person you get. We've encountered the same issue with our own host, which is a fantastic host, but not all support agents are as good as others. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-2#post-21608 Sat, 26 Mar 2011 00:02:24 +0000 azsabre 21608@https://legacy.forums.gravityhelp.com/ <p>No issues now! BlueHost does support WP Mail SMTP. I guess it was getting the right tech support person. Thanks for all of your help! </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-2#post-21600 Fri, 25 Mar 2011 23:21:35 +0000 Carl Hancock 21600@https://legacy.forums.gravityhelp.com/ <p>If WP Mail SMTP is successfully sending emails, so should your notifications. Are you still having an issue with them? </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-2#post-21592 Fri, 25 Mar 2011 19:40:28 +0000 azsabre 21592@https://legacy.forums.gravityhelp.com/ <p>WP Mail SMTP is successfully sending emails from BlueHost. The default port for SMTP in the configuration was set to 25. BlueHost's port is 26 </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-2#post-21111 Tue, 22 Mar 2011 17:48:56 +0000 azsabre 21111@https://legacy.forums.gravityhelp.com/ <p>OK, I will send them the information and let you know what they say </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-2#post-21109 Tue, 22 Mar 2011 17:43:08 +0000 Carl Hancock 21109@https://legacy.forums.gravityhelp.com/ <p>Contact BlueHost, tell them sendmail isn't working. Show them that screenshot where sending mail with it is failing. It's a web server issue.</p> <p>I tested your site using WP Mail SMTP set to send mail via SENDMAIL and it returned an error message which means it is working properly. So there isn't anything I can do on my end, the web server needs to work properly.</p> <p>If they are helpful, consider switching hosts. We haven't had a problem with BlueHost in the past, but it's always a red flag when they are unwilling to help you figure out an issue and use canned responses to explain issues. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-2#post-21103 Tue, 22 Mar 2011 17:17:58 +0000 azsabre 21103@https://legacy.forums.gravityhelp.com/ <p>So what do I do now? </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-2#post-21076 Tue, 22 Mar 2011 15:53:26 +0000 Carl Hancock 21076@https://legacy.forums.gravityhelp.com/ <p>Gravity Forms uses wp_mail which uses sendmail. </p> <p>I tested the test email functionality of the WP Mail SMTP plugins settings page with the mail set to send via PHP sendmail. It returned an error. Screenshots are below.</p> <p>Email setup to use PHP sendmail function:</p> <p><a href="http://grab.by/9Cw2" rel="nofollow">http://grab.by/9Cw2</a></p> <p>Email doesn't sent, returned an error:</p> <p><a href="http://grab.by/9Cw0" rel="nofollow">http://grab.by/9Cw0</a></p> <p>Could not instantiate mail function.<br /> /usr/sbin/sendmail </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-2#post-21065 Tue, 22 Mar 2011 15:06:52 +0000 azsabre 21065@https://legacy.forums.gravityhelp.com/ <p>They said to use sendmail and a plugin named contact 7 </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-2#post-21063 Tue, 22 Mar 2011 14:54:40 +0000 azsabre 21063@https://legacy.forums.gravityhelp.com/ <p>I contacted BlueHost and they said "We do not allow use of SMTP" and sent me a link to this article: <a href="https://www.bluehost.com/cgi/help/287" rel="nofollow">https://www.bluehost.com/cgi/help/287</a> </p>